Jennifer Konopki
Uber
Nanticoke,PA
3
years of professional experience
Adaptable individual with a diverse background in delivery and customer service. Known for strong teamwork and collaboration skills, contributing to streamlined operations and enhanced customer experiences. Ready to leverage expertise to support organizational goals.
Work History
Delivery Driver
2 Months- Navigated delivery routes efficiently, ensuring timely and accurate deliveries.
- Communicated with customers to confirm orders and address inquiries promptly.
- Maintained vehicle cleanliness and ensured compliance with safety regulations.
- Utilized GPS technology to optimize delivery routes and reduce travel time.
- Adapted to fluctuating demand, adjusting schedules to meet customer needs effectively.
- Monitored inventory levels and coordinated with dispatch for order fulfillment.
- Provided feedback on delivery processes to enhance operational efficiency.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Welder/ Packer
1 Year- Maintained equipment and tools to uphold safety and operational standards.
- Collaborated with team members to optimize workflow efficiency on production line.
- Maintained tools and equipment, ensuring optimal functionality for daily operations.
- Collaborated with colleagues to streamline workflow and reduce project completion times.
- Pull, pack, weigh, and label products based on daily orders.
- Ensure all packages are properly packaged and sealed.
- Meet the specifics of customer orders in a timely manner.
- Log relevant shipping, order, and label paperwork.
- Keep products separated and organized
- Operated various machines and equipment
- Learn good time management and ope - effective communication
- Operated machinery to assemble components with precision, ensuring high-quality standards.
- Conducted routine maintenance on equipment, minimizing downtime and enhancing operational efficiency.
- Collaborated with team members to streamline assembly processes, improving workflow consistency.
- Trained new operators on machinery usage and safety protocols, fostering a culture of safety and accountability.
- Inspected packaged goods for quality assurance, maintaining high standards of accuracy.
- Ensured timely completion of orders through effective time management and multitasking skills.
- Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
Cashier/ Customer Service
2 Years- Processed customer transactions efficiently using POS systems.
- Maintained cleanliness and organization of work area to ensure optimal service conditions.
- Assisted customers with menu selections and product inquiries, enhancing overall experience.
- Collaborated with team members to meet daily operational goals during peak hours.
- Handled cash register operations, ensuring accuracy in cash handling and balancing drawers.
- Trained new staff on customer service standards and operational procedures for consistency.
- Resolved customer complaints promptly, improving satisfaction rates and loyalty retention.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma
Skills
Positive attitude
Customer service
Valid Driver's license
Teamwork and collaboration
Attention to detail
Time management
Dependable and reliable
Problem-solving
Safe driving
Time management skills
Loading and unloading
Clean driving record
GPS and route planning
Route management
Safe driving record
GPS navigation
Heavy lifting
Order picking and processing
Map reading and navigation skills
GPS operation
Stocking and inventory
Route planning
Shopping orders
Valid class A commercial Driver's license
Lifts up to 75 pounds
Timeline
Delivery Driver
Uber
06.2026 - CurrentRead More
Welder/ Packer
Interstate Windows
05.2024 - 05.2025Read More
Cashier/ Customer Service
Dunkin’ Donuts
05.2023 - 05.2025Read More
Dallas High School
High School Diploma
Read More