Jennifer Kowal
Traverse City
Summary
Results-driven leader with extensive experience in executing strategic initiatives that drive organizational growth, focusing on membership recruitment and professional development. Strong background in conflict resolution and regulatory compliance fosters effective relationship management and improved performance metrics. Dedicated to developing tailored training programs that support strategic goals and enhance individual capabilities.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Director of Membership, Education and Pro Standard
Aspire North Realtors
Traverse City
03.2012 - 06.2025
- Recruited, trained, supervised, evaluated, and mentored members.
- Represented the organization at industry events, conferences, and public meetings.
- Identified and delivered professional development programs to build high-performing individuals.
- Reported completion of all licensing and education programs to applicable regulatory bodies.
- Cultivated strong relationships with members by responding promptly to inquiries or complaints.
- Facilitated the resolution of member-to-member disputes and issues involving the general public.
Executive Director
Conflict Resolution Services
Traverse City
09.2006 - 01.2013
- Coordinated court-ordered mediation services.
- Planned and delivered Certified Mediator training sessions in compliance with industry standards.
- Monitored compliance with relevant regulations governing nonprofit organizations.
- Supervised volunteers and interns in the organization's programs and services.
- Worked directly with Board Members to ensure alignment between the strategic objectives set forth by the Board Members and the actual outcomes achieved by nonprofit staff.
Education
Bachelor of Science - Psychology
Central Michigan University
Mount Pleasant, MI05-1990
Skills
- Membership recruitment and retention
- Professional development
- Regulatory compliance
- Conflict resolution
- Data analysis
- Event coordination
Certification
- Certified Mediator
- At Home with Diversity Certification
References
References available upon request.
Timeline
Director of Membership, Education and Pro Standard
Aspire North Realtors
03.2012 - 06.2025
Executive Director
Conflict Resolution Services
09.2006 - 01.2013
Bachelor of Science - Psychology
Central Michigan University
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