Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Krause

Midway,Utah

Summary

Experienced retail and operations leader with a strong background in team management, sales growth, and community engagement within resort environments. Skilled skier and recent CARV user, noting the platform's unique value in refining on-snow technique and building confidence. Over two years of high-end retail management in a premier ski town, along with two decades of leadership in payroll and operations at Amgen and PwC. Recognized for driving results through strategic vision, team development, and customer-centric practices.

Overview

2026
2026
years of professional experience

Work History

Store Manager

We Norwegians
07.2023 - Current
  • Manage full operations of a luxury merino wool apparel store in a top-tier ski resort destination.
  • Lead a team of 4 full-time and 8 seasonal staff, responsible for hiring, training, scheduling, and performance management.
  • Increased winter season revenue by over 20% through strategic merchandising, targeted customer engagement, and strong community relationships.
  • Built and maintained key partnerships with local ski instructors, concierges, property managers, and resort managers to drive awareness and in-store visits.
  • Launched and maintained a locals’ program with exclusive events, early sale access, and curated outreach, significantly boosting repeat visits.
  • Implemented inventory and restocking processes tailored to high-volume seasonal patterns, ensuring optimal product availability.

Global Payroll Leader

Amgen
01.2021 - 06.2023
  • Led payroll operations across the U.S., Canada, and Puerto Rico, managing high complexity environments with regulatory compliance and cross-functional partnerships.
  • Directed the implementation of Workday Time and Absence and oversaw the roadmap for Workday Payroll, providing project updates to executive leadership.
  • Collaborated with HR, IT, and Finance to streamline payroll accuracy and mitigate implementation risks.
  • Delivered payroll integration for major acquisitions, including ChemoCentryx.

Finance Director

PricewaterhouseCoopers
01.2015 - 01.2020
  • Managed payroll and finance functions during large-scale transitions, including vendor changes and acquisitions.
  • Oversaw tax compliance, garnishment services, and payroll processing across the U.S. and Canada.
  • Drove strategy during PwC’s acquisition of GE and global Workday implementation.
  • Identified vendor error leading to a $1.5M credit recovery.

Owner/Operator

One Tale Charters
01.2013 - 01.2015
  • Founded and operated a successful charter sailing business, handling all aspects of operations including bookings, client service, and on-board hospitality.
  • Built strong client relationships and brand presence through word-of-mouth, delivering custom experiences in the Virgin Islands.
  • Managed marketing, scheduling, provisioning, and financial operations as a solo entrepreneur.

Director, HR Shared Services Operations

PricewaterhouseCoopers
01.2008 - 01.2013
  • Managed a globally dispersed team of over 150 in HR operations, compliance, onboarding, and mobility.
  • Designed and implemented scalable processes to improve retention, engagement, and efficiency.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.

Senior Manager, HR Systems and Technology

PricewaterhouseCoopers
2005 - 2008
  • Oversaw HR technology initiatives and served on PeopleSoft implementation team.
  • Improved standardization and reporting across lines of service.

Education

Saint Leo University
St. Leo, FL

Skills

  • MS Office
  • Google Suite
  • P&L Management
  • Team Leadership
  • Inventory Management
  • Customer Engagement
  • Retail Sales Grow
  • Data-Driven Decision Making
  • Cloud-Based Collaboration Tools
  • AI-Powered Retail Analytics (familiarity)
  • SaaS Platforms
  • POS Systems
  • CRM Tools (eg, HubSpot, Salesforce – basic exposure)

Timeline

Store Manager

We Norwegians
07.2023 - Current

Global Payroll Leader

Amgen
01.2021 - 06.2023

Finance Director

PricewaterhouseCoopers
01.2015 - 01.2020

Owner/Operator

One Tale Charters
01.2013 - 01.2015

Director, HR Shared Services Operations

PricewaterhouseCoopers
01.2008 - 01.2013

Senior Manager, HR Systems and Technology

PricewaterhouseCoopers
2005 - 2008

Saint Leo University

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