Jennifer Kreppel
Student
Huntingtown,MD
Summary
Dedicated Engineer Intern skilled in presentation preparation and team building exercises. Outstanding problem-solving, communication and analytical skills. Proficiency with Microsoft Excel and Powerpoint. Punctual and honest Cashier with solid background in busy environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Motivated Line Worker with experience working closely with teammates to serve guests. Diligently follows recipes to prepare food ingredients and complete dishes. Conscientious and self-directed professional successful at working quickly and accurately.
Overview
2
2
years of professional experience
Work History
Science and Engineering Apprentice
Naval Air Warfare Center Aircraft Division
Patuxent River, MD
06.2022 - 08.2022
- Observed existing strategies and techniques to offer suggestions for improvement.
- Verified engineering applications by conducting tests and inspections, building and analyzing models and simulations and conducting laboratory experiments.
- Traveled to different sites to gain practical experience in new work zones.
- Shadowed 6 senior staff members to ask questions and assist when needed.
- Performed quality control procedures on equipment and materials.
- Collaborated with on-site directors, operations managers and supervisors on engineering projects.
- Researched and investigated project requirements.
Cashier
Wentworth Nursery
Prince Frederick Maryland, MD
03.2021 - 06.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Maintained cash drawer of $368 or more per shift.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Completed inventory counts.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
Server
Salsarita's Fresh Cantina
Prince Frederick, MD
08.2020 - 03.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Checked identification for minimum age for sale of alcoholic beverages.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Server
Herrington On The Bay
North Beach, MD
07.2020 - 10.2020
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Education
Bachelor of Science - General Business Major & Criminal Justice Minor
05.2026
- 3.85 GPA
- Bama Catholic Member
- Criminal Justice Student Association Member
- New View Member
High School Diploma -
06.2022
- 3.53 GPA
- Ranked 123 of 344
- Completed AP course in Psychology
- Completed AP course in Statistics
- Professional Development: Honors Composition & Rhetoric
- Professional Development: Honors Pre-calculus & Trigonometry
- Awarded Most Improved: Huntingtown High School Dance Team (2018)
- Awarded Scholar Athlete: Huntingtown High School Athletics (2018 Fall Sports)
- Awarded Varsity Letter: Huntingtown High School Athletics (2019)
- Awarded Scholar Athlete: Huntingtown High School Athletics (2019 Winter Sports)
- Awarded Scholar Athlete: Huntingtown High School Athletics (2019 Fall Sports)
- Honoree of Academic Excellence: Huntingtown High School (2019-2020 School Year)
- Honoree of Perfect Attendance: Huntingtown High School (2019-2020 School Year)
- Honoree of Student of the Month: Huntingtown High School Musical Theatre "Jenni has had a terrific year in the Music Theatre class! She’s talented, hard-working, and a team player. She consistently stays on top of what she needs to accomplish. She works well with her classmates and offers new perspectives on the material we cover. During the quarantine, Jenni has completed all her assignments in a timeless manner and up to her usual Excellence. No excuses! Jenni is also an A-line dancer for “Bright Star” and a strong member of the ensemble." - Sandy Griese, Performing Arts Teacher at Huntingtown High School (May 2020)
- Awarded Arthur Miller Award: Huntingtown High School Honors English 11
- Awarded Most Improved: Huntingtown High School Dance Team (2021-2022 Fall & Winter Sports)
- Extracurricular Activities: Huntingtown High School Dance Team (2018 Fall Sports)
- Extracurricular Activities: Eye of the Storm Productions (2019 Spring Musical)
- Extracurricular Activities: Huntingtown High School Dance Team (2019 Winter Sports)
- Extracurricular Activities: Huntingtown High School Dance Team (2020 Fall Sports)
- Extracurricular Activities: Eye of the Storm Productions (2020 Spring Musical)
- Extracurricular Activities: Huntingtown High School Dance Team (2021 Spring Football Season)
- Extracurricular Activities: Huntingtown High School Dance Team (2021 Fall Sports Season)
- Elected Captain of Huntingtown High School Dance Team (2021 Fall Sports Season)
- Extracurricular Activities: Huntingtown High School Dance Team (2022 Winter Sports Season)
- Elected Captain of Huntingtown High School Dance Team (2022 Winter Sports Season)
- Honoree of Honor Roll all 16 Quarters of High School
Skills
- New Systems Implementation
- Data Research
- Quality Assurance
- Process Management
- Customer Relations
- Customer Transactions
- Cash Register Operation
- PPE Guideline Compliance
- Order Accuracy and Delivery
- Ability to Lift 30 Pounds
- Cleaning and Sanitizing
- Attention to Detail
- Proper Storage Procedures
- Microsoft Excel Certified
Languages
English
Native or Bilingual
American Sign Language
Limited Working
Timeline
Science and Engineering Apprentice - Naval Air Warfare Center Aircraft Division
06.2022 - 08.2022
Cashier - Wentworth Nursery
03.2021 - 06.2022
Server - Salsarita's Fresh Cantina
08.2020 - 03.2021
Server - Herrington On The Bay
07.2020 - 10.2020
The University of Alabama - Bachelor of Science, General Business Major & Criminal Justice Minor
Huntingtown High School - High School Diploma,
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