Jennifer Kreps
Summary
Highly motivated Accounts Receivable Specialist with 14 years of experience and a proven track record of reconciling accounts, collecting payments, and maintaining accurate records. Experienced with collections, month-end processing, E-commerce accounting, cash postings, and reconciling accounts. Excellent communication skills and detailed oriented.
Overview
14
14
years of professional experience
Work History
E-Commerce Accounts Receivable Specialist
Excelligence Learning Corporation
02.2018 - Current
- Promoted to E-Commerce Accounts Receivable Specialist
- Manage and maintain E-Commerce accounts
- Reconcile and post cash payments for Amazon Seller and Vendor Accounts
- Dispute discrepancies through Amazon UI, pursue collection efforts for short payments, and maintain accurate records of actions taken
- Format and maintain accurate payment schedules and general ledger entries
- Dispute chargebacks, price claims, and shortage claims
- Verify Co-Op deductions for accuracy
- Reconcile and post payments for Walmart.com and Shopify.com
- Maintain accurate payment schedules and work with Customer Service to ensure order accuracies
- Dispute all payment discrepancies
- Debit and collect on chargebacks, returned checks, and PayPal errors
- Month-End processing
- Maintain internal schedules and clear in-house account balances
- Report to finance AR related entries, tax credits, debits, credits, and various E-Commerce Marketplace Facilitator Tax credits
- Train and assist new hires in Accounts Receivable
- Train and Assist sister companies in Amazon Accounting and collection processes
- 99% collection success rate for Amazon Vendor
- Assist and help with Cash Operations, incoming phone calls, email requests from customers, reviewing and releasing orders on hold status, and collections
- Help identify fraud orders to minimize risk and loss of product and liability.
Cash Operations Specialist
Excelligence Learning Corporation
02.2015 - 02.2018
- Promoted to Cash Operations Specialist
- Post cash payments to customers' accounts accurately
- Inquire with customers on short/over payments
- Reconcile bank deposits and all cash postings
- Reconcile Credit Card and PayPal deposits and credit card postings
- Handle all discrepancies accordingly
- Process in-house check deposits
- Train and assist on all other AR related tasks.
Accounts Receivable Administrative Assistant
Excelligence Learning Corporation
09.2010 - 02.2015
- Process and mail customer invoices and credit memos
- Process credit card payments
- Answer incoming AR phone calls and assist customers with account questions
- Scan and file all AR related documents
- Assist AR and back fill roles as needed.
Education
Associates of Arts Degree -
Hartnell College
Salinas, CA06.2005
Skills
- Microsoft Word and Excel
- Strong Communication
- Self-Starter
- Detail Oriented
- Process Improvements
- Problem solver
- Accounts Receivable
- Aging reports analysis
- Accurate payment posting
- Month-end closing procedures
- Account Reconciliation
- Strong client relations skills
Timeline
E-Commerce Accounts Receivable Specialist
Excelligence Learning Corporation
02.2018 - Current
Cash Operations Specialist
Excelligence Learning Corporation
02.2015 - 02.2018
Accounts Receivable Administrative Assistant
Excelligence Learning Corporation
09.2010 - 02.2015
Associates of Arts Degree -
Hartnell College
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