Jennifer Kubin
Bellevue,NE
Summary
Dynamic bartender skilled in customer engagement and POS operation. Known for creating personalized experiences that drive repeat business and enhance customer loyalty.
Overview
5
5
years of professional experience
Work History
Bartender
Secret Park
Omaha, NE
08.2025 - 05.2026
- Crafted and served unique cocktails and beverages to enhance patron satisfaction.
- Ensured cleanliness and organization of bar area to promote a welcoming environment.
- Interacted with customers to foster a friendly atmosphere and improve overall experience.
- Maintained inventory of liquor, beer, wine, and other beverage items.
Bar Waiter
Corkscrew Wine & Cheese
Omaha, NE
11.2024 - 04.2025
- Cultivated guest relationships, resulting in increased repeat business and enhanced loyalty.
- Increased wine sales by recommending high-margin selections and tailored pairings.
- Delivered exceptional customer service through personalized experiences that elevated guest satisfaction.
- Accurately managed high-value cash and credit transactions using POS systems.
- Enhanced professional atmosphere through attentive service and polished presentation.
- Maintained comprehensive knowledge of wine list and menu, enabling confident upselling of high-margin products.
Bartender
Candlelight
Omaha, NE
04.2023 - 07.2024
- Upsold premium liquors and high-margin items, increasing beverage sales.
- Served high volumes of customers efficiently while ensuring service accuracy and excellence.
- Processed cash and credit card transactions quickly and accurately using POS systems.
- Maintained a clean, stocked, and organized bar to facilitate seamless service during peak hours.
- Cultivated relationships with regulars and new patrons, enhancing customer loyalty.
- Handled multiple orders simultaneously, maintaining quality and consistency in drinks.
Life Insurance Agent
AAA
Omaha, NE
03.2021 - 11.2022
- Exceeded sales quotas and performance metrics consistently.
- Assessed client needs to recommend tailored life insurance policies, ensuring alignment with individual financial goals.
- Conducted outbound and inbound calls to educate clients on available insurance products and coverage options.
- Explained policy features, benefits, and exclusions clearly and in compliance with regulations.
- Addressed client objections and questions while building rapport to successfully close sales.
- Maintained detailed records of customer interactions and follow-ups in CRM software to enhance client engagement.
Skills
- Point of sale operation
- Customer engagement
- Attention to detail
- Adaptability
- Effective communication
- Problem solving
Timeline
Bartender
Secret Park
08.2025 - 05.2026
Bar Waiter
Corkscrew Wine & Cheese
11.2024 - 04.2025
Bartender
Candlelight
04.2023 - 07.2024
Life Insurance Agent
AAA
03.2021 - 11.2022