Jennifer Kurnat
New Port Richey,FL
Summary
Results-driven Manager with over 10 years of experience in the service industry, recognized for enhancing productivity and operational efficiency. Expertise in strategic planning and team leadership fosters seamless project execution. Strong communication and problem-solving skills enable effective collaboration, both independently and within teams. Committed to driving continuous improvement and achieving organizational goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Manager
Tijuana Flats
Oldsmar, FL
04.2016 - Current
- Supervise team's performance each day to maintain efficient shift execution.
- Documented tracked labor and sales metrics consistently.
- Utilized Microsoft applications to document inventory counts, labor tracking, and food truck orders.
- Provide daily guest support, establishing strong connections.
- Directed teams in the front and back of house for optimal restaurant functionality.
- Coordinated job interviews for new hires.
- Managed weekly staff scheduling.
- Provided solutions for guest queries using multiple resources.
- Participated in local marketing efforts to increase sales.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Coached, mentored and trained team members in order to improve their job performance.
Associate
Panera Bread
Clearwater, FL
02.2013 - 08.2015
- Operated cash register to process payments from customers.
- Trained new employees on operating procedures, product knowledge and customer service techniques.
- Delivered outstanding customer service, resolved issues regularly, ensured adherence to food safety standards.
- Restocked food, utensils and supplies throughout each shift.
- Served customers by phone to take orders and answer product or service questions.
- Greeted customers, answered questions and provided general information regarding menu items.
- Executed proper techniques when preparing menu item ingredients.
- Adhered to regulatory standards regarding safe and sanitary food prep.
Education
High School Diploma -
Pinellas Technical College
03.2022
Skills
- Proficient in Microsoft Software Tools
- Team Leadership
- Skill Development Training
- Sales Enhancement
- Safety Protocols
- Conducting Evaluations
- Customer Engagement
- Employee scheduling
- Strategic Problem Resolution
- Responsive to Change
- Teamwork and collaboration
- Marketing
- Proficient in POS Systems
- Team Development
Certification
- Serve-safe
Timeline
Manager
Tijuana Flats
04.2016 - Current
Associate
Panera Bread
02.2013 - 08.2015
High School Diploma -
Pinellas Technical College