Jennifer Lang
Webster
Summary
Efficient and vigilant Security Guard with 17 years of experience. Skilled at interacting with people from different social backgrounds and customer service/communication skills. Proficient in using popular security equipment including handheld and walk through metal detectors. Experienced in carrying out patrolling services and incident report writing. A keen ability to work under situations of high duress.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Security Officer
Wisdom Protective Services
05.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Security Officer
Rochester Regional Health
06.2018 - 05.2024
- Patrol and protect the facility, grounds and building to preserve the peace and make employees feel safe and secure
- Investigate cases of detected or reported criminal and safety matters; identify and report real or potential hazards in the environment; transfer and discharge patients as requested
- Monitor and control hospital employee and visitor parking areas
- CPR certification and well as trained to restrain if needed
Security Guard
Securitas Security Services USA, Inc
10.2017 - 06.2018
- Worked security at two locations, Folsom health center and Depaul Halstead
- My job included monitoring security cameras, taking tours through out buildings, assisting staff in medical/safety situations, answering all phone calls, assisting staff
Security Guard
St. Ann's Community
03.2014 - 05.2016
- Monitored multiple security cameras in control center office, answer phone (emergency/non-emergency calls), monitor fire control panel, use overhead paging system to announce any potential risk/alert/emergency, hourly tours around interior by foot, exterior patrols by security vehicle, locking or unlocking doors, escorting emergency services
Security Guard
Pittsford Central School District
08.2008 - 09.2013
- Protect people and property, interior/exterior patrols hourly, monitoring students during and after hours, vehicle patrol during lunch hours, checking student identification cards for entry and exiting building (for lunch permission), assisting parents in any needs resulting in access to building, knowledge in emergency procedures (lock-downs, bomb threats, missing student), using radio communication
Security Guard/Supervisor
Morris Protective Service
07.2007 - 01.2012
- Working at county sites such as Department of Social Services, Monroe County Probation Department, Children Detention Center
- Used walk through and hand scanner metal detectors, Assisting in safety/medical emergencies, Using radio for communication, Filling out D.A.R
- Forms and writing incident reports when necessary, Diffusing hostile or potentially dangerous situations, Training in CPR and AED, Scheduling, answering phone, fingerprinting/imaging
Education
High school or equivalent -
Skills
- Security
- Excel
- Microsoft Word
- Typing
- Microsoft Office
- Management
- Writing Skills
- CCTV
- Conflict Management
- CPR
- Surveillance
- Hospital experience
- Law Enforcement
Certification
- Security Guard, First Aid Certification, 09/01/22 to 05/31/29
- AED Certification
- BLS Certification
- Driver's License, Class D
- Security Guard Card
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Security Officer
Wisdom Protective Services
05.2024 - Current
Security Officer
Rochester Regional Health
06.2018 - 05.2024
Security Guard
Securitas Security Services USA, Inc
10.2017 - 06.2018
Security Guard
St. Ann's Community
03.2014 - 05.2016
Security Guard
Pittsford Central School District
08.2008 - 09.2013
Security Guard/Supervisor
Morris Protective Service
07.2007 - 01.2012
High school or equivalent -
- Security Guard, First Aid Certification, 09/01/22 to 05/31/29
- AED Certification
- BLS Certification
- Driver's License, Class D
- Security Guard Card
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