Highly motivated upcoming nursing graduate with a proven ability to provide compassionate and effective patient care. Dedicated to patient advocacy and continued growth. Detailed-oriented team player. Skilled at multi-taking and adaptable.
Overview
13
13
years of professional experience
Work History
Receptionist
SSM Health Express Clinic
02.2023 - Current
Updating and maintaining electronic medical records.
Kept reception area clean and neat to give visitors positive first impression.
Responded to inquiries from callers seeking information.
Handled cash transactions and maintained sales and payments records accurately.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Contract Tracer
Fond Du Lac Health Department
10.2020 - 12.2021
Maintained patient confidentiality while managing sensitive personal information during interviews and follow-up communications.
Collaborated effectively with a diverse team of public health professionals to streamline contact tracing processes and share best practices.
Adapted quickly to changing protocols as new information became available about COVID-19 transmission patterns, updating procedures accordingly.
Implemented effective time management strategies to balance high caseloads while maintaining attention to detail in each investigation.
Educated the public on COVID-19 prevention measures, leading to increased awareness and adherence to guidelines.
HRIS Data Management Specialist
Froedtert Health
01.2013 - 05.2014
Processed personal action, benefit, LOA, and position change forms.
Insured timely implementation of database changes for accurate payrolls.
Audited data entry regularly for accuracy and compliance.
Worked with HR to validate and complete requests.
Provided support to recruitment, benefits, and payroll personal.
Monitored and adhered to HR timeline, schedules, and deadlines.
Adhered to confidentiality, values, policies, and standards.
Human Resources Assistant
Froedtert St. Josephs Hospital
10.2012 - 12.2012
Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
Filed paperwork, sorted, and delivered mail and maintained office organization.
Answered and redirected incoming phone calls for office.
Organized new employee orientation schedules for new hires.
Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
Human Resources Intern
Froedtert Health St. Joesph's Hospital
05.2011 - 08.2011
Entered data using the HRIS system
Reviewed and helped revise polices for efficiency and compliance
Arranged and attended HR meetings
Filed paperwork, sorted, and delivered mail and maintained office organization
Created process flow charts
Helped organize and assist with CMS Visit
Maintained a high level of confidentiality and compliance under HIPAA and other privacy acts
Answered phone and performed clerical duties to assist human resources department.
Education
ADN Program -
MORAINE PARK TECHNICAL COLLEGE
05.2024
BA of Buisness Administration - Emphasis in healthcare
MARIAN UNIVERSITY
05.2012
Skills
Knowledgeable in healthcare
Empathetic
Works proficiently as a team
Great organization and communication skills
Active listener
Flexible
Able to work under pressure
Ability to multi-task
Quick learner
Time Management
Customer/Client relations
Scheduling appointments
Timeline
Receptionist
SSM Health Express Clinic
02.2023 - Current
Contract Tracer
Fond Du Lac Health Department
10.2020 - 12.2021
HRIS Data Management Specialist
Froedtert Health
01.2013 - 05.2014
Human Resources Assistant
Froedtert St. Josephs Hospital
10.2012 - 12.2012
Human Resources Intern
Froedtert Health St. Joesph's Hospital
05.2011 - 08.2011
ADN Program -
MORAINE PARK TECHNICAL COLLEGE
BA of Buisness Administration - Emphasis in healthcare
MARIAN UNIVERSITY
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