Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Jennifer Latta

Chico,CA

Summary

Dynamic Administrative Assistant with a proven track record at Hanosh and Hunter Dental Group, excelling in patient service and appointment scheduling. Leveraged critical thinking and attention to detail to enhance workflow and ensure compliance in electronic health records management. Fostered strong relationships through effective communication, promoting a positive office environment.

Overview

12
12
years of professional experience

Work History

Administrative Assistant

Hanosh and Hunter Dental Group
05.2006 - 08.2018
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting patients.
  • Coordinated communication between dental staff and patients, ensuring timely information delivery.
  • Maintained accurate patient records using electronic health record systems for improved data retrieval.
  • Delivered excellent customer service through prompt responses to patient inquiries, addressing concerns effectively, and building strong relationships.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Education

Encina High School
Sacramento, Ca

Skills

  • Ultimate patient service
  • Insurance eligibility verification
  • Critical thinking
  • Treatment estimates
  • Appointment scheduling
  • Reception oversight
  • Dedicated team player
  • Payment processing
  • Attention to detail
  • Phone call answering
  • Computer skills

Timeline

Administrative Assistant

Hanosh and Hunter Dental Group
05.2006 - 08.2018

Encina High School
Jennifer Latta