Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jennifer Lavely

Springfield,MO

Summary

Dynamic and compassionate Medical Assistant with hands-on experience at CoxHealth, skilled in vital signs monitoring and HIPAA compliance. Proven ability to build trust with patients and enhance care quality through effective communication. A reliable team player dedicated to improving patient outcomes and fostering a supportive healthcare environment.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Medical Assistant Apprenticeship Program

CoxHealth
04.2025 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
  • Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.

Service Coordinator

CC Links
08.2023 - 04.2025
  • Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
  • Established strong relationships with clients through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.
  • Assessed customer needs and developed solutions to meet needs.

Youth Care Specialist

KVC Behavioral Healthcare
09.2019 - 08.2023
  • Enhanced youth development by implementing engaging and interactive activities tailored to individual needs.
  • Maintained detailed documentation of each youth's progress, enabling accurate assessments and informed decision-making.
  • Served as a liaison between families, schools, and social services agencies, advocating for the best interests of each youth in care.
  • Organized community outreach events to raise awareness about available resources for struggling youths and their families.

Children's Service Worker

Missouri Children's Division
10.2013 - 09.2019
  • Maintained accurate records, tracking progress and adjusting service plans as needed based on assessment updates.
  • Developed individualized service plans, outlining specific goals and objectives for improving children's well-being.
  • Collaborated with multidisciplinary teams, ensuring comprehensive support for each child''s unique needs.
  • Served as an advocate for children in legal proceedings, representing their best interests throughout the process.
  • Provided crisis intervention support, addressing immediate safety concerns for children at risk of harm or neglect.

Cashier

Walmart
04.2002 - 10.2013
  • Greeted customers entering the store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

No Degree - Medical Assistant

Ozarks Technical Community College
Springfield, MO
08-2025

Psychology

Drury University
Springfield, MO
08-2013

Skills

  • Experience in HIPAA compliance
  • Vital signs monitoring
  • Customer service
  • Reliable team player
  • CPR
  • Immunization administration
  • Medical terminology knowledge

Certification

  • CCMA - Certified Clinical Medical Assistant
  • Child First Training - 2015

Timeline

Medical Assistant Apprenticeship Program

CoxHealth
04.2025 - Current

Service Coordinator

CC Links
08.2023 - 04.2025

Youth Care Specialist

KVC Behavioral Healthcare
09.2019 - 08.2023

Children's Service Worker

Missouri Children's Division
10.2013 - 09.2019

Cashier

Walmart
04.2002 - 10.2013

No Degree - Medical Assistant

Ozarks Technical Community College

Psychology

Drury University

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Jennifer Lavely