Gressia Villar

• Enhanced collaboration among healthcare providers through regular interdisciplinary meetings focused on optimizing treatment approaches for complex cases.
• Organized and detail-oriented with a strong work ethic.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Managed time efficiently in order to complete all tasks within deadlines.
• Managed electronic health record systems to ensure accurate patient information retrieval and maintenance.
• Developed and maintained filing systems to ensure efficient organization of patient records within electronic databases.
• Biologic medication knowledgeable' that treat a variety of severe and chronic conditions by targeting specific parts of the immune system and cellular processes.
• Managed multi-line phone system, ensuring efficient call routing and timely responses to inquiries.
• knowledgeable in multiple usage systems such as akumin, broward health hospital, exact science, impression imaging, 3T radiology, capscloud, etc.
• Managed prior authorization workflows to ensure timely processing of requests
• Collaborated with healthcare providers to gather necessary documentation for approvals
• Assisted in the development of individualized medication plans based on patient needs and conditions.
• Maintained accurate records of medication distribution and patient responses for auditing purposes.

• Scheduled and obtained surgical clearances
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
• worked with different labs such as Quest, LabCorp and United laboratory
• Prepared X-ray Scripts
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Performed medical records management, including filing, organizing and scanning documents.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
• Managed a team of healthcare professionals, ensuring quality performance in COVID-19 testing procedures.
• Maintained detailed records on-site metrics such as daily tests performed, turnaround times for results, and positive case rates to inform decision-making processes.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Enhanced customer satisfaction by providing efficient and professional front desk services.
• Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
• Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
• Arrange Transportation for the patients
• Work with attorneys and obtain the proper request
• Enhanced patient care by accurately performing EKG testing and analyzing results.
• Maintained accurate documentation of all aspects of IV therapy administration, ensuring legal compliance and continuity of care.
• Assisted patients with understanding their medical bills and provided clarification on complex insurance issues, promoting a positive customer experience.

• Scheduled and obtained surgical clearances
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
• worked with different labs such as Quest, LabCorp and United laboratory
• Prepared X-ray Scripts
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Performed medical records management, including filing, organizing and scanning documents.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
• Managed a team of healthcare professionals, ensuring quality performance in COVID-19 testing procedures.
• Maintained detailed records on-site metrics such as daily tests performed, turnaround times for results, and positive case rates to inform decision-making processes.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Enhanced customer satisfaction by providing efficient and professional front desk services.
• Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
• Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
• Arrange Transportation for the patients
• Work with attorneys and obtain the proper request
• Enhanced patient care by accurately performing EKG testing and analyzing results.
• Maintained accurate documentation of all aspects of IV therapy administration, ensuring legal compliance and continuity of care.
• Assisted patients with understanding their medical bills and provided clarification on complex insurance issues, promoting a positive customer experience.

• Maintained patient confidentiality by adhering to HIPAA guidelines and other applicable privacy regulations

• Reduced errors in medical records through meticulous attention to detail and thorough knowledge of medical terminology.

• Knowledgeable of proper abbreviations, grammar, and spelling of medical terminology

• Multi-tasking priorities while simultaneously maintaining a high level of attention to detail in a fast paced environment

• Reduced physician workload by taking on additional administrative tasks as needed, such as retrieving laboratory results and organizing patient files.
• Received consistent positive feedback from supervisors for attention to detail, commitment to accuracy, and dedication to providing high-quality scribe support.
• Supported accurate diagnosis and treatment plans, by capturing detailed patient histories and symptoms.

• Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
• Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
• Improved delivery times by closely monitoring and prioritizing urgent orders.
• Addressed supply problems and developed creative solutions to prevent delays.
• Assisted in reducing lead times by coordinating with production teams on material requirements and schedules.
• Boosted customer satisfaction by resolving issues promptly and providing regular updates on order status.
• Trained new expeditors according to company policies and standards.
• Developed strong relationships with suppliers, improving reliability and responsiveness in supply chain.
• Enhanced supplier performance with regular reviews and feedback, leading to improved service levels.
• Demonstrated exceptional time management skills while working on multiple projects simultaneously without compromising quality or deadlines.

• Maintained a clean and welcoming dining environment for guest.

• Greeted new customers Trained new hires on restaurant policies, procedures and customer service.

• Worked with POS system to place orders and manage bills.

• Reset dining area to uphold restaurant hygiene

• Handled cash and credit card transactions

• Balanced daily financial report

• Inventory of stock Welcomed customers and helped determine their needs.