Jennifer L Carpenter
Las Vegas
Summary
Dynamic luxury spa and wellness professional with over 17 years of expertise in business operations, exceptional client service, and the creation of elevated beauty environments. A licensed esthetician with advanced skincare training, possessing a profound understanding of spa services, wellness culture, and the nuances of luxury guest expectations. Proven ability to enhance client experiences while driving operational excellence in high-end settings. Committed to fostering an atmosphere of tranquility and rejuvenation that aligns with the highest industry standards.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Clinique Counter Manager
Clinique Counter Manager — Estée Lauder Companies (Von Maur)
02.2024 - 05.2025
- Set elevated service tone
- Trained and coached advisors
- Drove counter to #4 in company
- Achieved #1 foundation growth regionally
- Executed events and launches
- Executed POG merchandising
Licensed Beauty Advisor
Licensed Beauty Advisor — Sephora
11.2023 - 01.2024
- Delivered skincare and makeup consultations
- Supported KPI performance
- Assisted with events
Owner / Licensed Esthetician
Village Day Spa — Owner / Licensed Esthetician
08.2021 - 11.2023
- Designed spa environment
- Created full spa menu
- Executed esthetic services
- Planned events
- Managed hiring and operations
Account Executive
Account Executive — JM Reconditioning, Inc.
07.2003 - 09.2016
- Managed dealership accounts
- Coordinated timelines
- Handled operations
- Ensured presentation standards
- Provided payroll support
Education
Licensed Esthetician -
Tricoci University of Beauty Culture
Associate of Arts - Liberal Arts
Palomar College
Skills
- Luxury spa management
- Enhanced guest satisfaction
- Team development
- Spa service menu development
- KPI analysis
- Strategic development
- Financial budget oversight
- Proficient in managing organizational change
- Skincare expertise
- Coordinating events
- Analytical decision making
- Advanced equipment handling
- Organizational and interpersonal skills
Certification
- Licensed Esthetician
- Advanced Professional Skincare Training
- Sanitation & Spa Safety Training
Timeline
Clinique Counter Manager
Clinique Counter Manager — Estée Lauder Companies (Von Maur)
02.2024 - 05.2025
Licensed Beauty Advisor
Licensed Beauty Advisor — Sephora
11.2023 - 01.2024
Owner / Licensed Esthetician
Village Day Spa — Owner / Licensed Esthetician
08.2021 - 11.2023
Account Executive
Account Executive — JM Reconditioning, Inc.
07.2003 - 09.2016
Associate of Arts - Liberal Arts
Palomar College
Licensed Esthetician -
Tricoci University of Beauty Culture