Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Jennifer Lee

Waldo,WI

Summary

Support program operations by applying strong document management and resource coordination skills to day-to-day needs. Conscientiously address any need and resolve concerns to promote efficiency and maximize service outreach. Proven relationship-building and planning abilities. Caring service facilitator supports clinical teams in implementing care plans. Excellent time management, team collaboration and program development skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

CCS Service Facilitator

Ozaukee County DHS
Port Washington, WI
09.2023 - Current
  • Provide voluntary services to consumers for mental health services and resources
  • Screen eligibility via FSIA functional screen for CCS Services, and CLTS services
  • Develop, manage, and update recovery plans every 6 months as well as update, and develop comprehensive assessment summaries every 6 months
  • Connect consumers to resources for mental health services
  • Help establish and maintain goals, and objectives every 6 months to build consumer's confidence, and independence
  • Provide services to consumers who need more than outpatient services, and less than inpatient services
  • Provide stability and support to consumers
  • Engage in team staffing meetings, recovery plan meetings, coordination of care,provide crisis care during business hours to caseload as needed
  • Working with children, teens and parents to establish mental health services
  • Provide support to encourage independence in their own mental health care as well as provide resources

CCS Service Facilitator

Walworth County DHS
Eklhorn, WI
09.2020 - 08.2022
  • Provide voluntary services to consumers for mental health services and resources
  • Screen eligibility via FSIA functional screen for CCS Services, and CLTS services
  • Develop, manage and update recovery plans every 6 months as well as update and develop comprehensive assessment summaries every 6 months
  • Connect consumers to resources for mental health services
  • Help establish and maintain goals, and objectives every 6 months to build consumer's confidence, and independence
  • Provide service sto consumers who need more than outpatient services and less than inpatient services
  • Provide stability and support to consumers
  • Engage in team staffing meetings, recovery plan meetings, coordination of care, provide crisis care during business hours to caseload as needed
  • Working with children, teens and parents to establish stable mental health services as well as working with adults to establish stable mental health services and provide support to encourage independence in their own mental health care as well as provide resources.

Crisis Intervention Specialist

Walworth County DHS
Elkhorn, WI
09.2017 - 10.2019
  • Provide resources, services and support to clients as needed
  • Assess clients for risk of suicidal ideation, self-harm, and homicidal ideation
  • Place necessary clients under a protective custody, emergency detention, or send home with safety plans
  • Assist clients with voluntary placements at psychiatric hospitals as requested
  • Work with clients during emergency mental health situations

Education

Bachelor of Arts - Criminology

University of Wisconsin - Whitewater
Whitewater, WI
05-2017

Skills

  • Customer Service
  • Implementing Client Care Plans
  • Attention to Detail
  • Care Coordination
  • Case Documentation
  • Tracking Client Progress
  • Client Needs Assessments
  • Client Assistance Referrals

Accomplishments

  • Graduated Magna Cum Laude
  • International Honors Society for Sociology

Certification

  • Mandated Child Abuse Reporting Certificate (2015)
  • Wisconsin Department of Justice Firearm Safety Course (2015)
  • Crisis Intervention Certified (2017)
  • CLTS Functional Screener (2019)
  • MH/AODA Functional Screener (2019)
  • CANS Screen Certification (2019 - 2022)

References

References available upon request.

Timeline

CCS Service Facilitator

Ozaukee County DHS
09.2023 - Current

CCS Service Facilitator

Walworth County DHS
09.2020 - 08.2022

Crisis Intervention Specialist

Walworth County DHS
09.2017 - 10.2019

Bachelor of Arts - Criminology

University of Wisconsin - Whitewater

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Jennifer Lee