Jennifer Liles
Summary
Customer-focused professional with over 10 years of experience in leasing, hospitality, and healthcare scheduling. Known for strong communication skills, attention to detail, and ability to manage multiple priorities in fast-paced environments. Proven record of delivering excellent service and building positive relationships with clients and team members.
Overview
9
9
years of professional experience
Work History
Leasing Professional
Greystar Property Management
08.2017 - 06.2018
- Serve as primary sales representative for the community, greeting prospective residents and presenting property features and benefits
- Secure lease agreements from qualified applicants while maintaining compliance with company policies
- Build strong relationships with residents to promote satisfaction and retention
- Manage multiple client interactions efficiently in a fast-paced environment
Server
Chili’s
08.2011 - 08.2017
- Provided high-quality customer service by assisting guests with menu selections and dining needs
- Consistently ranked among top performers in sales and customer satisfaction
- Helped implement a new training program to improve team performance and service quality
- Processed payments accurately using point-of-sale systems
- Built a loyal customer base through strong interpersonal skills
Central Appointment Scheduler
Vanderbilt University Medical Center
04.2009 - 07.2011
- Maintained and updated patient appointment schedules across multiple departments
- Coordinated scheduling with physicians and clinical staff to ensure efficient operations
- Managed patient records, insurance documents, and medical history with accuracy and confidentiality
- Monitored scheduling changes and resolved conflicts promptly
Skills
- Customer Service & Client Relations
- Point of Sale (POS) Systems
- Scheduling & Coordination
- Communication with Adults & Children
- Multitasking & Time Management
- Attention to Detail
- Training & Mentorship
- Problem Solving
Timeline
Leasing Professional
Greystar Property Management
08.2017 - 06.2018
Server
Chili’s
08.2011 - 08.2017
Central Appointment Scheduler
Vanderbilt University Medical Center
04.2009 - 07.2011