Jennifer Lindmeier, CPC
Pittsgrove ,NJ
Summary
Results-driven Office Manager with expertise in office administration, patient scheduling, and inventory management. Committed to optimizing office operations and enhancing team performance while ensuring exceptional customer service.
Overview
20
20
years of professional experience
2004
2004
years of post-secondary education
1
1
Certification
Work History
Office Manager
Advocate DelGiorno Pediatrics
Mullica Hill, New Jersey
01.2023 - Current
- Managed daily office operations to ensure smooth functionality.
- Managed, scheduled and coordinated office functions and activities for employees.
- Supervised staff members, organized schedules and delegated tasks.
- Delegated work to staff, setting priorities and goals.
- Maintained organized office environment to enhance operational efficiency and uphold professional standards.
- Automated office operations for managing client correspondence, payment schedules and data communications.
- Coordinated patient scheduling and maintained accurate appointment records.
- Oversaw inventory management for medical supplies and office materials.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored client payments and contacted clients regarding overdue accounts to facilitate timely resolution.
- Developed communication strategies to improve interdepartmental collaboration and information flow.
- Assisted in recruiting, onboarding and training new employees.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved customer complaints or answered customers' questions.
- Guided employees in handling difficult or complex problems.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
Office Manager
Martin E Kanoff DO
Sewell, New Jersey
04.2006 - 01.2023
- Organized office schedule and optimized workflows to ensure efficient practice operations.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Developed innovative ideas and solutions that improved office morale and contributed to increased revenue.
- Coordinated surgical scheduling for office procedures and outpatient/inpatient surgeries, managing all aspects including insurance verification, authorizations, and patient care coordination.
- Performed medical coding and billing for healthcare services. and reviewed accounts and dealt with insurance companies
- Reviewed and entered all EOBs and followed up with insurance companies
- Assisted doctor with medical exams and procedures.
- Maintained updated knowledge through continuing education and advanced training.
Education
Associate of Applied Science - Office Administration/Medical
Cumberland County College
Vineland, NJ 09.2002 - 05.2004
Our Lady of Mercy Academy
Newfield, NJSkills
- Office administration
- Patient scheduling
- Invoice tracking
- Inventory management
Certification
- CPC
Timeline
Office Manager
Advocate DelGiorno Pediatrics
01.2023 - Current
Office Manager
Martin E Kanoff DO
04.2006 - 01.2023
Associate of Applied Science - Office Administration/Medical
Cumberland County College
09.2002 - 05.2004
Our Lady of Mercy Academy