Jennifer Lindsey

Key Responsibilities

Board of Directors & Executive Support

• Provide comprehensive administrative support to the Board of Directors, including meeting coordination, agenda preparation, minute-taking, records management, and compliance with cooperative bylaws and governance requirements.
• Serve as primary administrative support to the General Manager and management team, managing calendars, correspondence, and confidential communications.
• Coordinate board education, elections, and strategic planning sessions as required.
• Maintain official corporate records, resolutions, policies, and governance documentation.

Benefits Administration & Wellness Program

• Administer employee benefits programs, including health insurance, retirement plans, and supplemental benefits, serving as a liaison with benefit providers and advisors.
• Manage enrollment, changes, audits, and compliance-related documentation in accordance with applicable regulations.

Capital Credits Administration

• Oversee the cooperative’s capital credits program, ensuring accurate tracking, reporting, allocation, and retirement of capital credits in accordance with cooperative principles and regulatory requirements.
• Coordinate member communications related to capital credits and assist with audits, reporting, and record retention.

Travel & Administrative Coordination

• Arrange travel accommodations for board members, executive leadership, and staff as needed, including transportation, lodging, and expense reconciliation.

General Administrative & Organizational Support

• Assist with internal communications, policy administration, and organizational initiatives.
• Support special projects and initiatives as assigned by the General Manager or Board of Directors.
• Ensure confidentiality and professionalism in handling sensitive personnel, financial, and governance information.
• Perform other duties as assigned to support the efficient and effective operation of the cooperative.

Knowledge, Skills, and Abilities

• Strong understanding of governance practices, preferably within a cooperative or utility environment.
• Excellent organizational, communication, and interpersonal skills.
• Ability to manage multiple priorities with a high level of accuracy and discretion.
• Proficiency in office software, record management systems, and benefits administration platforms.

Sales & Executive Support

• Provided administrative and operational support to sales executives, including calendar management, correspondence, and preparation of sales materials.
• Tracked sales activity, deadlines, and deliverables to ensure timely follow-up and contract execution.

Client & Account Coordination

• Served as a point of contact for clients, responding to inquiries and facilitating communication between sales, creative, and operations teams.
• Maintain accurate client records, contracts, and campaign documentation.

Sales Administration & Reporting

• Prepared contracts, insertion orders, rate confirmations, and other sales documentation in compliance with company policies.
• Enter and maintain sales data in CRM systems, ensuring accuracy and timely updates.
• Assist with sales reporting, forecasting, and performance tracking.
• Support campaign changes, extensions, and renewals.

General Administrative Support

• Support special sales initiatives, marketing efforts, and client events.
• Maintain confidentiality of client, pricing, and strategic sales information.
• Perform other duties as assigned to support the success of the sales organization.