Jennifer Lingo
Youngstown,OH
Summary
With a proven track record at Trumbull County 911, I excel in multitasking and information gathering, ensuring efficient emergency response coordination. My background spans police and medical sectors, highlighting my adaptability and expertise in document management and patient chart maintenance. Skilled in both hard and soft skills, I drive results in high-stakes environments.
Overview
29
29
years of professional experience
Work History
Police Clerk
Youngstown Police Department
06.2024 - Current
- Clerk duties for Youngstown Police Department. Answering calls and assisting the public with needed information. Utilizing CAD system, writing reports, vehicle releases for towed vehicles, certified in LEADS, inputting and removing entries while working in Index. General office duties.
Unit Secretary
Bon Secours Mercy Health
04.2019 - 06.2024
- Unit clerk in St Joseph Hospital Emergency Department
- Secretarial duties including: maintaining patient's paper and electronic charts, answering phones, completing consults for ER doctors and nurses
- Registering patients from incoming ambulances, filling out and filing appropriate forms for patient procedures and transfers.
Dispatcher/Supervisor
Trumbull County 911
01.1996 - 03.2019
- Answer emergency and non-emergency calls for police/fire/ems service
- Able to efficiently multi-task in an often loud and chaotic environment
- On occasion, supervise 7 or 8 employees and control the shift, shift logs, payroll, etc
- Utilize multiple computers and keyboards, while dispatching the appropriate public safety officers.
Police Officer
Brookfield Township
11.1998 - 01.1999
- Part time police officer
Police Officer
Howland Township
03.1998 - 11.1998
- Part time police officer
Education
Certificate - Police Officer
MTC Police Academy
Niles, OH01.1997
Certificate - 911 Telecommunicator
Trumbull County JVS
Warren, OH09.1995
No Degree - Psychology/Criminal Justice
Youngstown State University
Youngstown, OHSkills
- Multitasking
- Patient Chart Maintenance
- Multi-Line Phone System
- Data Entry
- Information Gathering
- Document Management
- Medical Records
- Hospital Experience
- Medical Terminology
Additional Information - Professional Skills
- Multitasking: Advanced
- Communication: Expert
- Organization: Expert
- BLS certified
Timeline
Police Clerk
Youngstown Police Department
06.2024 - Current
Unit Secretary
Bon Secours Mercy Health
04.2019 - 06.2024
Police Officer
Brookfield Township
11.1998 - 01.1999
Police Officer
Howland Township
03.1998 - 11.1998
Dispatcher/Supervisor
Trumbull County 911
01.1996 - 03.2019
Certificate - Police Officer
MTC Police Academy
Certificate - 911 Telecommunicator
Trumbull County JVS
No Degree - Psychology/Criminal Justice
Youngstown State University
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