Ke’Amber Ryans
Greensboro,AL
Summary
Criminal Justice professional with a Bachelor of Science in Criminal Justice and more than two years of experience working in a correctional facility. Experienced in maintaining safety and security, supervising inmates, responding to incidents, preparing reports, maintaining records, and following established policies and procedures. Strong communication, organization, and conflict-resolution skills with the ability to make sound decisions in high-pressure situations. Dependable, professional, and committed to serving the public with integrity, accountability, and respect.
Overview
1
1
Language
1
1
Certification
3
3
years of professional experience
Work History
Police Clerk
Greensboro Police Department
Greensboro, AL
01.2026 - Current
- Enter and maintain accurate records of incident reports, arrest reports, traffic citations, booking sheets, and related law enforcement documentation in computerized records management systems.
- Review reports for accuracy, completeness, and compliance with departmental policies before filing and distribution.
- Greet visitors and assist the public at the front counter by providing information, directions, and customer service.
- Answer and route non-emergency telephone calls, responding to inquiries and directing callers to the appropriate personnel or agency.
- Collect payments for police services, traffic fines, permits, and other departmental fees, accurately balancing receipts and maintaining financial records.
- Maintain confidential criminal justice records and sensitive information with a high degree of professionalism and discretion.
- Prepare, organize, and file departmental reports and administrative documents.
- Assist sworn officers and administrative staff with daily office operations to ensure efficient department services.
- Provide professional customer service while interacting with citizens, attorneys, court personnel, and other government agencies.
Correctional Officer
Hale County Jail
Greensboro, AL
05.2023 - 10.2025
- Monitored inmate activities and maintained safety within the facility.
- Conducted regular security checks and inspections of assigned areas.
- Enforced jail policies and procedures with consistency and fairness.
- Assisted in the transportation of inmates to court appearances and medical appointments.
- Documented incidents and maintained accurate logs of daily activities.
- Collaborated with law enforcement and emergency services during critical situations.
- Trained new staff on safety protocols and operational procedures.
- Mediated conflicts among inmates to promote a secure environment.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Inspected cells and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts, and other dangerous activities.
- Supervised inmates during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Transported inmates between facilities or court hearings using secure vehicles equipped with restraints.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Guarded facility entrances to screen visitors.
- Served meals and dispensed medications to inmates.
Education
Bachelor of Science - Criminal Justice
Alabama State University
05.2023
Skills
- Microsoft Office (Word, Excel, Outlook)
- Records Management
- Security Surveillance
- Radio Communications
- Observation & Behavioral Assessment
- Team Leadership
- Public Safety Procedures
- Criminal Justice & Law Enforcement Administration
- Police Records Management
- Incident Report Processing
- Report Review & Documentation
- Data Entry & Database Management
- Customer Service & Public Relations
- Cash Handling & Fee Collection
- Confidential Records Management
- Correctional Operations
- Inmate Supervision & Classification
- Booking & Intake Procedures
- Prisoner Transportation
- Security & Safety Procedures
- Contraband Detection & Facility Inspections
- Conflict Resolution & De-escalation
- Emergency Response
- Professional Written & Verbal Communication
- Problem Solving & Critical Thinking
- Team Collaboration
Certification
- OC Spray (Oleoresin Capsicum) Certification
- CPR & First Aid Certified
- Legal and Liability Risk Management Institute – Jail/Correctional Training
Languages
English
Timeline
Police Clerk
Greensboro Police Department
01.2026 - Current
Correctional Officer
Hale County Jail
05.2023 - 10.2025
Bachelor of Science - Criminal Justice
Alabama State University