Summary
Overview
Work History
Education
Skills
Timeline
Generic

JENNIFER LOATS

Titonka,IA

Summary

Proven ability to adapt quickly to new environments with strong analytical, communication, and teamwork skills. Eager to contribute to team success, further develop professional skills, and bring a positive attitude and commitment to continuous learning and growth.

Overview

8
8
years of professional experience

Work History

Secretary

Iowa Department of Natural Resources
11.2020 - Current
  • Front-desk customer service including answering phones, greeting visitors, processing incoming/outgoing mail
  • Data entry related to drinking water, wastewater, hazardous spill conditions, animal feeding operations and other program areas
  • Provide support to eleven Environmental Specialists in all Program Areas
  • Work with Water and Wastewater Operators to ensure accuracy on monthly reports
  • File and maintain public records consistent with State Records rules and policies
  • Office point-of-contact for bureau-wide initiative to transfer all paperwork to digital format
  • Maintained daily report documents and memos

Executive Administrative Assistant

Diamond Jo Casino
09.2017 - 03.2020
  • Assist in day-to-day operations of Vice President/General Manager and Department Directors
  • Manage and reconcile credit cards for Vice President/General Manager and ten Department Directors
  • Schedule weekly musical entertainment, secure hotel accommodations, ensure payment for Big Wheel Bar musicians
  • Prepare requests for monthly Iowa Racing and Gaming Commission Meeting

Human Resources Specialist

Diamond Jo Casino
03.2017 - 08.2017
  • Recruiting, Hiring and Training of new Team Members
  • Scheduling interviews for Department Directors
  • Submit and update Worker's Compensation Claims

Education

Bachelor of Arts Degree -

University of Northern Iowa

Skills

  • Client support
  • Strong written communication skills
  • Proficient in multi-line phone operations
  • Strong organizational abilities
  • Detail-oriented approach
  • File organization and maintenance
  • Effective multitasking
  • Expense tracking
  • Strong verbal communication
  • Document preparation

Timeline

Secretary

Iowa Department of Natural Resources
11.2020 - Current

Executive Administrative Assistant

Diamond Jo Casino
09.2017 - 03.2020

Human Resources Specialist

Diamond Jo Casino
03.2017 - 08.2017

Bachelor of Arts Degree -

University of Northern Iowa