Jennifer Long
Farmington,NM
Summary
Dynamic professional with a proven track record in optimizing product displays and inventory management at RESH Distributing, LLC. Excelled in enhancing patient satisfaction and operational efficiency as an Optometric Technician, experienced in Optometric Equipment Operation and exceptional customer relations. Demonstrates a keen eye for detail and a commitment to continuous improvement.
Overview
14
14
years of professional experience
Work History
Independent Distributor
RESH Distributing,LLC
Farmington, NM
06.2013 - 07.2023
- Product displays: Ensure products are displayed on time and in the right location according to the design of the store layout and product display schematics.
- Inventory: Monitor inventory levels, submit reports, and work with buyers to plan and forecast stock levels.
- Pricing: Set and adjust product prices based on market conditions, competitor pricing, and promotions.
- Sales data: Analyze sales data to report growth, expansion, and change in markets.
- Customer issues: Communicate customer problems to the company and address customer issues.
- Warehouse: Assist in creating an organized warehouse environment to enable product accessibility and safety.
- Collaboration: Collaborate with suppliers, manufacturers, and retailers to ensure proper execution of merchandising plans.
Optometrist Technician
Skyview Eyecare
Farmington, NM
01.2013 - 05.2013
- Maintained a clean and sterile environment within the examination rooms, adhering to strict hygiene protocols for patient safety.
- Improved patient satisfaction by efficiently conducting preliminary eye tests and gathering relevant medical history.
- Enhanced patient experience by providing clear instructions and guidance during various testing.
- Register new patients, schedule appointments, handle insurance forms, accept payments, and screen telephone calls
- Assisted with insurance questions, eligibility, and prior authorizations of comprehensive eye exams.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
Optometric Technician
Dr. Ian T. Kirste, OD
Farmington, NM
04.2009 - 01.2013
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Input patient information and pre-testing results into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions, eligibility, and prior authorizations for comprehensive eye exams.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Efficiently managed inventory of contact lenses, ensuring ample stock levels to meet demand while reducing waste through proper storage techniques.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
Education
High School Diploma -
Gallup High School
Gallup, NMSkills
- Self motivation for continuous improvement
- Optometric Equipment Operation
- Pre-Testing Procedures
- Supply Restocking
- Eyewear Adjustments
- Optical dispensing
- Attention to Detail
- Keyboarding skills
- Confidentiality understanding
- Multitasking and Time Management
- Customer relations and communications
Languages
Athabascan
Native or Bilingual
Timeline
Independent Distributor
RESH Distributing,LLC
06.2013 - 07.2023
Optometrist Technician
Skyview Eyecare
01.2013 - 05.2013
Optometric Technician
Dr. Ian T. Kirste, OD
04.2009 - 01.2013
High School Diploma -
Gallup High School