Jennifer Long
Forsyth,GA
Summary
Dedicated and Detail-oriented clerical professional with extensive experience in customer service, communication, and organizational skills and support. Maintains accurate records and supports seamless workflow across teams to maintain operational consistency.
Overview
39
39
years of professional experience
Work History
Unit Secretary
Piedmont HealthCare
Macon, Georgia
03.2016 - Current
- Screens and refers all incoming calls and visitors to ensure that accurate and timely communication is facilitated and that the hospital is presented in a positive manner.
- Facilitated patient movement through organization by conducting essential clerical transactions.
- Acted as a resource for staff regarding clerical procedures.
- Ordered and maintained an adequate inventory of forms and supplies.
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
- Maintained comprehensive patient records, medical histories, and test results in hospital computer system.
Communications Officer
Spalding County 911
Griffin, Georgia
09.2015 - 03.2016
- Completed 40-hour State of Georgia Basic Communications Officer Training Course.
- Monitored and answered incoming 911 and non-emergency calls, dispatching police, fire, EMS, and non-emergency response personnel to appropriate locations using professional communication techniques.
- Recorded call details in Computer Aided Dispatch (CAD) system while operating various telecommunications equipment, computers, and software.
Secretary
Georgia Public Safety Training Center
Forsyth, Georgia
08.1989 - 08.2015
- Managed office correspondence and maintained organized filing systems.
- Scheduled appointments and coordinated meetings for training staff and external partners.
- Executed clerical tasks across multiple departments to ensure smooth operations.
- Assisted in preparing training materials and documentation for public safety courses.
Cashier/Office Assistant
Red & White Grocery Store
Forsyth, Georgia
08.1987 - 08.1990
- Operated cash register, ensuring accurate transactions and customer satisfaction. Restocked shelves to maintain optimal inventory levels and enhance shopping experience. Managed store charge accounts by accurately recording transactions and maintaining customer records.. Assisted with store inventory on a weekly basis. Assisted Office Manager with invoices and payments, ensuring accurate balancing of registers.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily receipts.
- Assisted customers with product inquiries and service issues.
Education
High School Diploma -
Mary Persons High School
Forsyth, GA06-1990
Some College (No Degree) -
Macon State College
Macon, GASkills
- Customer Service
- Data entry speed
- Effective communication
- Detail-oriented approach
- Medical terminology
- Time management
- Team collaboration
- inventory management
- training and orientation
Timeline
Unit Secretary
Piedmont HealthCare
03.2016 - Current
Communications Officer
Spalding County 911
09.2015 - 03.2016
Secretary
Georgia Public Safety Training Center
08.1989 - 08.2015
Cashier/Office Assistant
Red & White Grocery Store
08.1987 - 08.1990
High School Diploma -
Mary Persons High School
Some College (No Degree) -
Macon State College