Dominique Blanding
East Orange
Summary
Dynamic medical professional with extensive experience at Premise Health, excelling in patient scheduling and electronic health records management. Proven ability to enhance patient flow and deliver exceptional customer service. Adept at problem-solving and maintaining confidentiality, ensuring compliance with HIPAA guidelines while supporting clinical staff effectively.
Overview
6
6
years of professional experience
Work History
Unit Secretary
Saint Clare's Health System
Denville
02.2023 - 01.2025
- Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies and preparing charts.
- Compiled reports on daily activities for review by supervisor.
- Managed the front desk area ensuring neatness at all times.
- Checked outpatients upon completion of their visit, collected co-payments if necessary and processed billing paperwork.
- Maintained confidentiality of all patient information according to HIPAA guidelines.
- Assisted with admitting processes including completing forms, obtaining signatures and verifying insurance coverage.
Housekeeper
OptimaCare
Secaucus
05.2021 - 02.2024
- Provided information about hotel services upon request from guests.
- Emptied trash receptacles throughout the property.
- Changed bed linens and towels, tidied up rooms.
- Reported any maintenance issues or damage to supervisors immediately.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Disinfected telephones, light switches and other frequently touched objects.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Responded to requests from guests regarding housekeeping needs.
- Maintained a clean linen closet by folding sheets neatly on shelves.
Medical Receptionist
Premise Health
Morristown
04.2019 - 11.2022
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Processed referrals for specialist care when requested by physicians or patients.
- Performed data entry tasks related to billing and collections procedures.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Greeted and checked in patients, updating patient information in computer system.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Processed patient payments and scanned identification and insurance cards.
Education
High School Diploma -
East Side High School
Newark, NJ06-2007
Skills
- Medical terminology
- Patient scheduling
- Electronic health records
- Chart preparation
- Billing procedures
- Insurance verification
- Guest service
- Inventory control
- Room cleaning
- Data entry
- Appointment scheduling
- Attention to detail
- Customer interaction
- Effective communication
- Problem solving
- Patient check-in
- Customer service
- Team collaboration
- Routing lab results
- System updates
- Healthcare industry
- Document filing
Timeline
Unit Secretary
Saint Clare's Health System
02.2023 - 01.2025
Housekeeper
OptimaCare
05.2021 - 02.2024
Medical Receptionist
Premise Health
04.2019 - 11.2022
High School Diploma -
East Side High School
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