Jennifer Longobardi
Cypress,CA
Summary
I am a hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. I handle situations with professionalism and a positive attitude. While making customers feel welcomed and building connections with my bubbly outgoing personality.
Overview
2
2
years of professional experience
Work History
Front of House Team Member
Round Table Pizza, Inc
Cypress , CA
08.2023 - 04.2024
- Operated cash registers accurately and efficiently processed payments from customers.
- Collaborated with kitchen staff to ensure timely delivery of all orders to customers.
- Restocked necessary items like condiments, napkins, cutlery.
- Ensured compliance with health safety regulations in the restaurant setting.
- Monitored guest satisfaction levels throughout meal services.
- Performed opening and closing procedures at the end of shift.
- Organized take-out orders for customers who requested them.
- Performed cleaning duties such as sweeping, mopping, dusting, wiping down surfaces.
- Maintained a professional attitude while working under pressure during peak hours.
- Provided customer support with menu selection and answered questions about specials or other restaurant offerings.
- Greeted guests and managed seating arrangements.
Restaurant Hostess
Chili's Restaurant
Cypress, CA
10.2022 - 04.2023
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Took reservations over phone and in person.
- Inspected dining areas for any damages or defects.
- Assisted servers in seating guests by escorting them to their tables.
- Greeted guests upon arrival and provided them with menus.
- Managed dining room layout to maximize efficiency of staff members.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Education
High School Diploma -
Cypress High School
Cypress, CA05-2024
Skills
- Money Handling
- Menu knowledge
- Stock management
- Reservation Management
- Complaint Handling
- Order Taking
- Payment Processing
- Greeting guests
- Team Collaboration
- Professional Appearance
- Organizational Skills
- Adaptability and Flexibility
- Multitasking
- Food Preparation
- Active Listening
- Reliability
- Problem-solving abilities
- Self Motivation
References
References available upon request.
Timeline
Front of House Team Member
Round Table Pizza, Inc
08.2023 - 04.2024
Restaurant Hostess
Chili's Restaurant
10.2022 - 04.2023
High School Diploma -
Cypress High School