Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Timeline
AdministrativeAssistant
Jennifer Lopez

Jennifer Lopez

Lancaster,United States

Summary

Hardworking employee enthusiastic about learning any work aspect field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Performance-driven and detail-oriented with methodical approach to following through on every need.

Overview

3
3
years of professional experience
1
1
Certification
3
3
Languages

Work History

Commercial Driver

AutoZone
07.2022 - Current
  • Took on additional routes during absence of team members.
  • Delivered wide range of packages in alignment with strict timeframes to local residents and businesses.
  • Loaded van efficiently, properly organizing packages depending on route.
  • Operated with safety and skill to avoid accidents and delays.
  • Transported hazardous materials and oversized shipments without incident.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Sales Assistant

MarFashion Boutique
02.2020 - 07.2022
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Input credit and debit card payments in POS system to complete purchases.
  • Fielded customer questions to share information about products, availability and pricing.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Maintained records related to sales, returns and inventory availability.
  • Referred customers to various services by evaluating needs and providing recommendations.

Customer Service Representative

Discover Financial
09.2021 - 04.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Cultivated customer loyalty, promoted repeat business and improved sales.

Sales Associate

Sally Beauty Supply
12.2020 - 08.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Processed product returns and assisted customers with other selections.

Education

Associate of Arts - Criminal Justice

East Los Angeles College
Monterey Park, CA
12.2023

High School Diploma -

Bell Gardens High School
Bell Gardens, CA
06.2018

Skills

  • Customer Needs Assessments
  • Material Handling Equipment
  • Order Picking and Processing
  • Auto Delivery
  • Exceptional Communicator
  • Cash Register Operation

Certification

  • MT - Medical Technologist

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Commercial Driver

AutoZone
07.2022 - Current

Customer Service Representative

Discover Financial
09.2021 - 04.2022

Sales Associate

Sally Beauty Supply
12.2020 - 08.2021

Sales Assistant

MarFashion Boutique
02.2020 - 07.2022

Associate of Arts - Criminal Justice

East Los Angeles College

High School Diploma -

Bell Gardens High School

Similar Profiles

CREATE PROFILE
Jennifer Lopez