Jennifer Lopez
Summary
Dynamic leader with a proven track record at Holistic Health-Camp MissFits, enhancing studio visibility and fostering a culture of continuous improvement. Expert in project management and client rapport, I significantly increased brand engagement through innovative marketing strategies and team leadership. Skilled in both revenue development and creating positive, productive work environments. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Studio Manager
Holistic Health-Camp MissFits
07.2021 - Current
- Established a positive work environment, fostering collaboration among staff members to improve productivity and creativity.
- Coordinated daily studio operations, including scheduling, staff management and customer service.
- Supervised studio staff for timely, accurate and high-quality task completion.
- Head of Sales- Participation in the client journey from start to finish by guiding them to the membership that will work best.
- Promoted a culture of continuous improvement within the team by encouraging open feedback and sharing best practices between colleagues.
- Oversaw the design and execution of marketing materials for the studio, increasing brand visibility and attracting new clients.
- Developed and implemented strategies to increase studio visibility and reach more clients.
- Coordinated staff training programs to enhance team skills in areas such as software proficiency, design techniques, or customer service best practices.
Senior Coach
Radical Body Transformations
02.2019 - 01.2024
- Maintained accurate records of athlete progress throughout each season to inform future coaching decisions effectively.
- Promoted a positive and inclusive team culture, fostering strong relationships among athletes and staff members.
- Implemented goal-setting initiatives for clients that helped them to stay accountable.
Bartender
The South Restaurant
12.2018 - 02.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Pizza Republica
05.2018 - 04.2019
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Licensed Insurance Producer
National Agents Alliance
05.2017 - 05.2018
- Promoted products and services using upselling and other sales strategies.
- Utilized targeted email campaigns and cold calling to increase revenue.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Provided coverage option information to assist clients in protecting assets.
Education
Personal Trainers Certification -
National Academy of Sports Medicine
Denver, CO08.2019
Associate of Arts - Business
University of Phoenix
Dallas, TX05.2011
Skills
- Client rapport
- Creative Direction
- Process Improvement
- Project Management
- Personnel Oversight
- Operations Monitoring
- Revenue development
- Scheduling Coordination
- Team Leadership
- Brand Management
- Training and Development
- Marketing
- Sales
Timeline
Studio Manager
Holistic Health-Camp MissFits
07.2021 - Current
Senior Coach
Radical Body Transformations
02.2019 - 01.2024
Bartender
The South Restaurant
12.2018 - 02.2020
Bartender
Pizza Republica
05.2018 - 04.2019
Licensed Insurance Producer
National Agents Alliance
05.2017 - 05.2018
Personal Trainers Certification -
National Academy of Sports Medicine
Associate of Arts - Business
University of Phoenix
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