Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Lord

Phoenix,AZ

Summary

Dynamic server and bartender with a strong work ethic. Providing exceptional customer service, and phenomenal energy to both guests, and coworkers alike. Proven ability to manage high-volume dining while maintaining guest engagement and satisfaction. Adept in cash handling and payment processing, fostering a collaborative team environment that enhances overall productivity.

Overview

7
7
years of professional experience

Work History

Server/Bartender

JoJos Shake Bar
03.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.

Server/Bartender

The Oink Cafe
02.2018 - 02.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.

Education

High School Diploma -

Bary Goldwater Highschool
Phoenix, AZ
06-2013

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Safe food handling
  • High volume dining
  • Strong multitasking
  • Team player attitude
  • Outgoing personality
  • Payment processing

Timeline

Server/Bartender

JoJos Shake Bar
03.2025 - Current

Server/Bartender

The Oink Cafe
02.2018 - 02.2025

High School Diploma -

Bary Goldwater Highschool

Similar Profiles

CREATE PROFILE