Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jennifer Lowe

Miami,FL

Summary

Dynamic professional with extensive experience in mail handling and team collaboration, demonstrated at the United States Postal Service. Excelled in improving mail processing efficiency and enhancing customer service at McDonald’s. Skilled in machine operation and problem-solving, contributing to workplace safety and operational excellence. Proven track record of training team members and reducing waste, ensuring high-quality service delivery.

Work History

Mail Handler

United States Postal Service, USPS
  • Maintained a clean and organized workspace to facilitate efficient mail handling processes.
  • Ensured timely delivery of mail by loading and unloading trucks, as well as transporting sorted mail to appropriate areas within the facility.
  • Improved mail processing efficiency by sorting and organizing incoming and outgoing mail accurately and promptly.
  • Demonstrated versatility by adapting to a variety of different mail handling situations, such as working with oversized packages or managing high volumes during peak periods.

Stand Lead

Compass Group
  • Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
  • Adhered to strict food safety guidelines by properly storing perishable items and maintaining cleanliness of preparation areas.
  • Reduced waste by closely monitoring product expiration dates and implementing proper rotation techniques.
  • Ensured timely response to guest inquiries and concerns by prioritizing tasks effectively during periods of high volume.
  • Enhanced customer experience by providing exceptional service and maintaining a clean, well-stocked concession area.
  • Contributed to the overall success of events by collaborating with team members, sharing best practices, and proactively addressing potential challenges before they impacted our guests.

Crew Trainer

McDonald’s
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Maintained current knowledge of all team position requirements.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Set positive example for team members by providing high-quality, efficient service.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.

Education

Diploma -

Miami Edison Senior High
Miami
06.2002

Skills

  • Handling and sorting mail
  • Team Collaboration
  • Problem-solving skills
  • Workplace Safety
  • Loading and unloading
  • Mail distribution
  • Machine Operation
  • Team Supervision
  • Strategic Planning
  • Customer Service
  • Driven Work Ethic
  • Brand Awareness
  • Team Management
  • Decision-Making
  • Cash Handling
  • Training and mentoring
  • Coaching and Mentoring
  • Team Leadership
  • Employee Training
  • Active Listening
  • Safe Food Handling
  • Team leadership and supervision
  • Food safety understanding
  • Cleaning and sanitation
  • Sanitation and cleaning
  • Kitchen Sanitation
  • POS Systems
  • Opening and closing procedures

Accomplishments

Employee of the year

Timeline

Mail Handler

United States Postal Service, USPS

Stand Lead

Compass Group

Crew Trainer

McDonald’s

Diploma -

Miami Edison Senior High

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Jennifer Lowe