Summary
Overview
Work History
Education
Skills
Affiliations
RELEVANT EXPERIENCE
Timeline
Generic

JENNIFER LUNNA

Summary

Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.

Overview

24
24
years of professional experience

Work History

Medical Assistant

Northwestern Dermatology
09.2020 - 06.2021

Assisted in patient examinations, gathering vital signs and medical histories accurately.

  • Coordinated patient scheduling, optimizing clinic workflow and minimizing wait times.
  • Managed electronic health records, maintaining accuracy and confidentiality of sensitive information.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Massage Therapist

Absolute Wellness & Healing Spa
04.2019 - 05.2021
  • Provided therapeutic massage services, enhancing client relaxation and overall well-being.
  • Assessed client needs to develop personalized treatment plans for pain relief and mobility improvement.
  • Utilized various massage techniques to address specific muscle tension and promote healing.

Massage Business Owner

Massage & Bodywork Happens
06.2013 - 12.2017
  • Developed and implemented operational strategies to enhance efficiency and productivity.
  • Oversaw daily business operations, ensuring smooth workflows and adherence to quality standards.
  • Streamlined processes through continuous improvement initiatives, increasing overall effectiveness of services offered.
  • Established strong customer relationships through excellent communication and attentive service.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.

Massage Therapist

Massage Envy
01.2012 - 01.2013
  • Learned foundational massage techniques and body mechanics to support client wellness.
  • Assisted in maintaining clean and organized treatment rooms for optimal client experience.
  • Observed experienced therapists to understand various modalities and client interaction strategies.
  • Engaged with clients to gather feedback, enhancing service quality and satisfaction levels.

RT(R) (M)

Northwestern Medical Center
03.2006 - 04.2011
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.

RT(R) (M)

Copley Hospital
06.2003 - 03.2006
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

RT(R)

UVM Medical Center
12.2002 - 06.2003
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.

RT(R)

Southern NH Medical Center
04.2000 - 10.2002
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

RT(R)

Holy Family Hospital Methuen
06.1997 - 03.2000
  • Operated advanced imaging equipment to perform diagnostic radiographic procedures.
  • Collaborated with physicians to determine appropriate imaging techniques based on patient needs.
  • Ensured compliance with radiation safety protocols and maintained quality assurance standards.
  • Trained junior staff on best practices for radiographic techniques and patient care procedures.
  • Monitored patient responses during imaging procedures, providing comfort and reassurance as needed.
  • Implemented process improvements, enhancing workflow efficiency within the radiology department.
  • Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
  • Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
  • Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.

Education

Massage Therapist - Professional

Touchstone Healing Arts Massage School
Burlington, VT
06.2012

Associates - Science

Northern Essex Community College
Haverhill, MA
05.1997

Skills

  • Small business management
  • Massage therapist with extensive practical training of 690 hours
  • Proficient radiological technologist with 17 years of experience
  • Registered radiological technologist
  • Clear communication skills
  • HIPAA compliance
  • Customer service
  • Medical terminology knowledge

Affiliations

Registered member: ABMP; ARRT; ASRT

RELEVANT EXPERIENCE

  • Professional Skills
  • Operated small massage business, overseeing all aspects of business
  • Knowledge in Swedish massage, Deep Tissue massage, Hydrotherapy treatment
  • Experience with Digital Mammography, Needle Loc, Stereo Biopsy & Cat Scan
  • Proficient in PACS, Fluoroscopic exams & Diagnostic Exams
  • Administrative Skills
  • Business owner, overseeing billing, inventory, client care
  • Lead Radiographer for NMC Clinic in Georgia, VT
  • Efficient at scanning orders, filing, updating VMRs
  • Experience in Weekly QC with Digital Hologic LORAD Unit
  • Communication and Problem Solving
  • Primary care giver for 4 year old grand-son with developmental difficulties
  • Skilled communicator and problem solver, works collaboratively
  • Effective in communicating with the Radiologists
  • Adept at easing patient's anxiety during exams
  • Considers peers working as a team

Timeline

Medical Assistant

Northwestern Dermatology
09.2020 - 06.2021

Massage Therapist

Absolute Wellness & Healing Spa
04.2019 - 05.2021

Massage Business Owner

Massage & Bodywork Happens
06.2013 - 12.2017

Massage Therapist

Massage Envy
01.2012 - 01.2013

RT(R) (M)

Northwestern Medical Center
03.2006 - 04.2011

RT(R) (M)

Copley Hospital
06.2003 - 03.2006

RT(R)

UVM Medical Center
12.2002 - 06.2003

RT(R)

Southern NH Medical Center
04.2000 - 10.2002

RT(R)

Holy Family Hospital Methuen
06.1997 - 03.2000

Massage Therapist - Professional

Touchstone Healing Arts Massage School

Associates - Science

Northern Essex Community College