Jennifer Maldonado
Spring,TX
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
6
6
years of professional experience
Work History
Receptionist/Customer Service
Xavier Law Firm
05.2023 - Current
- Greeted visitors and provided them with assistance.Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.Scheduled appointments for clients, customers, and other visitors.Researched current developments in Immigration Law and kept abreast of changes in policy or procedures.Communicated regularly with clients via phone, email or mail regarding the progress of their cases.Maintained organized files of all case documentation including notes from consultations.
Receptionist/Administrative Assistant
Stewart J. Guss, Attorney at Law
08.2022 - 03.2023
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensionsDelivered accurate phone messages to personnel with legibly written call-back numbers and namesProvided typing, word processing, and clerical support and assisted with special projects.
Assistant Store Manager
The Woodlands Eye Professionals
07.2021 - 07.2022
Optician Technician
Americas Best Contacts and Eyeglasses
01.2018 - 05.2021
Education
Criminal Justice -
Lone Star College
Shenandoah, TX12.2026
Skills
- Customer service
- Microsoft excel
- Bilingual
- Documentation review
- Microsoft word
- Staff Management
- Data Entry
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Receptionist/Customer Service
Xavier Law Firm
05.2023 - Current
Receptionist/Administrative Assistant
Stewart J. Guss, Attorney at Law
08.2022 - 03.2023
Assistant Store Manager
The Woodlands Eye Professionals
07.2021 - 07.2022
Optician Technician
Americas Best Contacts and Eyeglasses
01.2018 - 05.2021
Criminal Justice -
Lone Star College
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