JENNIFER MALFARA
Conway,SC
Summary
Enthusiastic candidate with experience serving customers in busy cafe environments. Possesses strong customer service, communication, and interpersonal skills. Proven track record of creating a welcoming atmosphere and providing high-quality service to customers. Skilled in the preparation, presentation, and sale of specialty coffee drinks, pastries, and other cafe items.
Overview
13
13
years of professional experience
Work History
Food Service Worker Lead
Aramark
08.2024 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
STARBUCKS BARISTA
Giant Food Stores
07.2012 - 02.2024
- Operated cash registers and handled cash and card transactions
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality
- Great customer service and calm under pressure
- Pleasantly interacted with about 100 customers everyday during hectic periods to promote fun, positive environment
Education
Associate in Communications - Arts in Journalism
Delaware County Community College
Media, PA06.2010
Skills
- Reliability
- Multitasking
- Stress management
- POS system operation
- Equipment maintenance
- Customer service
- Cash handling
- Sales techniques
- Menu knowledge
- Espresso preparation
- Quick learner
- Strong communication skills
- Positive attitude and energy
Awards
Employee of the Month
Aramark
March, 2025
Employee of the Month
Giant Food Store
October, 2019
Timeline
Food Service Worker Lead
Aramark
08.2024 - Current
STARBUCKS BARISTA
Giant Food Stores
07.2012 - 02.2024
Associate in Communications - Arts in Journalism
Delaware County Community College