Experienced Pharmacist Manager with a strong focus on medication therapy management, regulatory compliance, and prescription accuracy. Committed to enhancing patient care through effective healthcare collaboration.
Overview
11
11
years of professional experience
Work History
Pharmacist Manager
Alorica
remote
03.2024 - 04.2026
Managed pharmacy operations and ensured compliance with regulations and standards.
Coordinated medication therapy management for patients' health needs.
Collaborated with healthcare providers to enhance patient care strategies.
Oversaw prescription filling processes to ensure accuracy and safety.
Customer Service Representative
Modivcare
remote
07.2022 - 02.2024
Assisted clients with inquiries regarding transportation services and eligibility.
Coordinated scheduling for non-emergency medical transportation services.
Educated clients on service options and transportation procedures effectively.
Documented client interactions accurately in the customer relationship management system.
Unemployment Claims Specialist
Onesupport
remote
01.2019 - 02.2022
Processed unemployment claims efficiently and accurately for diverse applicants.
Monitored progress of pending cases in order to ensure timely resolution.
Reviewed and verified accuracy of submitted documents.
Provided guidance and assistance to claimants in completing applications.
Resolved discrepancies between claimant's reported income and employer's reported wages.
Customer Service Representative
GC Services
Lakeland
01.2015 - 07.2017
Assisted clients with inquiries regarding transportation services and eligibility.
Managed customer accounts and updated information using internal systems.
Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Kept records of customer interactions or transactions, thoroughly recording details of inquiries.