Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Maloy

Auburndale

Summary

Experienced Pharmacist Manager with a strong focus on medication therapy management, regulatory compliance, and prescription accuracy. Committed to enhancing patient care through effective healthcare collaboration.

Overview

11
11
years of professional experience

Work History

Pharmacist Manager

Alorica
remote
03.2024 - 04.2026
  • Managed pharmacy operations and ensured compliance with regulations and standards.
  • Coordinated medication therapy management for patients' health needs.
  • Collaborated with healthcare providers to enhance patient care strategies.
  • Oversaw prescription filling processes to ensure accuracy and safety.

Customer Service Representative

Modivcare
remote
07.2022 - 02.2024
  • Assisted clients with inquiries regarding transportation services and eligibility.
  • Coordinated scheduling for non-emergency medical transportation services.
  • Educated clients on service options and transportation procedures effectively.
  • Documented client interactions accurately in the customer relationship management system.

Unemployment Claims Specialist

Onesupport
remote
01.2019 - 02.2022
  • Processed unemployment claims efficiently and accurately for diverse applicants.
  • Monitored progress of pending cases in order to ensure timely resolution.
  • Reviewed and verified accuracy of submitted documents.
  • Provided guidance and assistance to claimants in completing applications.
  • Resolved discrepancies between claimant's reported income and employer's reported wages.

Customer Service Representative

GC Services
Lakeland
01.2015 - 07.2017
  • Assisted clients with inquiries regarding transportation services and eligibility.
  • Managed customer accounts and updated information using internal systems.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.

Education

High School Diploma -

Stone Coast Academy
Miami, FL
06-2015

Skills

  • Medication therapy management
  • Pharmacy operations
  • Prescription accuracy
  • Healthcare collaboration
  • Regulatory compliance
  • Customer relationship management

Timeline

Pharmacist Manager

Alorica
03.2024 - 04.2026

Customer Service Representative

Modivcare
07.2022 - 02.2024

Unemployment Claims Specialist

Onesupport
01.2019 - 02.2022

Customer Service Representative

GC Services
01.2015 - 07.2017

High School Diploma -

Stone Coast Academy
Jennifer Maloy