Jennifer Martin
Reinholds,PA
Summary
Highly-motivated, organized employee with desire to take on new challenges. Strong work ethic with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization.
Overview
8
8
years of professional experience
Work History
Bartender/Waitress Trainer
Saint Boniface Brewing Company
Ephrata, PA
05.2022 - 07.2024
- Provided drink suggestions to customers based on their preferences.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Stocked ice bins and coolers as needed throughout shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Resolved customer complaints in a professional manner.
- Adhered to state regulations regarding serving alcohol responsibly.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Processed payments accurately and efficiently with POS system.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Assisted in setting up the bar for service shift.
- Developed good working relationships with fellow employees through effective communication.
Certified Medical Assistant
Lancaster General Hospital
Lancaster, PA
05.2016 - 05.2022
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Assisted with scheduling patient appointments and follow-up visits.
- Administered injections under the direction of a physician or nurse practitioner.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
Education
Associate Degree in Nursing - Nursing
Saint Joseph's University
Lancaster12-2024
Certified Medical Assistant - General Studies
Lancaster Career And Technology Center
Willow Street, PA05-2013
Skills
- Basic accounting
- HIPAA Compliance
- Clinical applications
- Medical Terminology
- Needs assessments
- Vital Sign Monitoring
- Patient documentation
- Patient Assessments
- Procedure Assistance
- Patient Flow Management
- Family Education
- Medical Equipment Operation
- Clinical Documentation
Accomplishments
- Dean's list 3 semesters
- Hand-written notes from patients and patients families from CMA background available upon request
- Pennsylvania Certificate of Distinction available upon request
Timeline
Bartender/Waitress Trainer
Saint Boniface Brewing Company
05.2022 - 07.2024
Certified Medical Assistant
Lancaster General Hospital
05.2016 - 05.2022
Associate Degree in Nursing - Nursing
Saint Joseph's University
Certified Medical Assistant - General Studies
Lancaster Career And Technology Center