Skylar Baxmeyer
Columbia,MO
Summary
Proven track record in enhancing team performance and customer satisfaction at Deuce Pub and Pit through expert training and exceptional service. Skilled in multitasking and interpersonal communication, successfully implemented training programs that significantly increased retention rates. Demonstrates a strong knowledge of liquor, beer, and wine, alongside an outgoing personality, to cultivate loyal clientele and drive revenue growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
6
6
years of professional experience
Work History
Bartender/Waitress Trainer
Deuce Pub and Pit
12.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Delivered personalized attention to each trainee's learning style during training sessions to optimize comprehension of material.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Contributed innovative ideas for seasonal cocktail menus that attracted new clientele while retaining regulars.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Employee Trainer
Dairy Queen Grill & Chill
03.2019 - 11.2019
- Collaborated with managers to identify specific training needs for individual departments or teams.
- Increased retention rates by delivering personalized coaching and support to struggling employees.
- Produced detailed training reports to comprehensively assess employee performance.
- Supported and coached employees as part of successful training initiatives.
Education
Bachelor of Arts - Communications
University of Missouri
Columbia, MO05.2025
Skills
Strong multitasking
Customer Service
Liquor, beer, and wine knowledge
Highly reliable
Customer service expertise
Outgoing Personality
Fast Learner
Honest and Dependable
Teamwork and Professionalism
Issue Resolution
Interpersonal Communication
Timeline
Bartender/Waitress Trainer
Deuce Pub and Pit
12.2022 - Current
Employee Trainer
Dairy Queen Grill & Chill
03.2019 - 11.2019
Bachelor of Arts - Communications
University of Missouri
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