Jennifer Martinez
West Covina,CA
Summary
Experienced and reliable professional with a proven track record in exceptional customer service and proficient data entry skills. Seeking a position with a reputable company that values dedication and provides an opportunity to utilize key skills in contributing to the overall success of the organization.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Data Entry Specialist
Restaurant Depot
11.2016 - Current
- Providing exceptional customer service to business owners and facilitating all in store visits while ensuring customer satisfaction
- Reviewed and verified accuracy of receiver's paperwork for incoming merchandise.
- Assisted current and new customers with account management.
- Scheduling truck loads in a strategic way to maintain a steady flow throughout the day and assure every truck is received fast and efficiently
- Generated purchase orders for local companies to permit daily small deliveries to the warehouse.
- Coordinated with logistics for submission of claims related to misdelivered or damaged items.
- Logged seafood deliveries in a spreadsheet documenting temperatures, harvest dates, and company license numbers.
- Training employees from local and out of state locations to professionally utilize our company system and follow the correct guidelines while doing so
Phlebotomy Technician
Sun Clinical Laboratories
12.2017 - 02.2018
- Executed accurate collection of blood samples through safe venipuncture and capillary techniques.
- Facilitated effective communication pathways between patients and staff.
- Assist in the training of students and new employees
- Maintain neat, organized records and work station
- Enter all lab orders and insurance information into the company's database
- Enhanced overall patient experience by fostering trust and relaxation.
- Skilfully managed patient records and verified information before specimen collection.
Externship
San Judas Medical Group
07.2016 - 08.2016
- Under the direction and supervision of a licensed and professional phlebotomist I performed and completed over 543/543 successful venipunctures as well as 335/335 capillary punctures
Line Lead
Markwins Corporation
03.2015 - 07.2016
- Uphold safety regulations of the company at all times while supervising the production process to guarantee that all product meets quality expectations of the company and primarily the customers
- Perform sanitation and pre-production line checks to assure company regulations are met
- Manage and lead employees in a safely manner to complete all tasks assuring they are being completed correctly
- Conduct analysis of in-process, finish material, components and all product
- Cooperate and work with other departments to minimize and or correct any errors
Front End Supervisor
Ross
07.2014 - 02.2015
- Ensured ethical representation of the company at all levels.
- Facilitated a positive workplace atmosphere by enforcing compliance with regulations.
- Maintain a steady flow in our check out line
- Supervised staff throughout daily operations to boost customer satisfaction.
- Enhanced product visibility through strategic placement of aesthetically pleasing displays.
- Ensured Lost Prevention specialists conducted hourly rounds and monitored for theft indicators.
- Mitigated tense situations involving customers and staff for harmonious work environment.
Education
General Education -
Mt. San Antonio College/Citrus College
High School Graduate -
Nogales High school
01.2014
Skills
- Bilingual - Spanish
- Leadership
- Multitasking
- Patient handling
- Excellent verbal & written skills
- Confident and a rational ability to work independently
- Exceptional ability to work with a diversity of population
- Organization
- Creativity
- Compassionate toward others
- Strong interpersonal skills
- Leadership Skills
- Detail Orientated
- Time Management
- Multitasking in a fast paced setting
Certification
- Certified Phlebotomy Technician, CPT 01007026, National Healthcareer Association
- CPR Certified, National CPR Foundation
Hobbies and Interests
- Family
- Baking
- Travel
- Cooking
- Animals
- Sports
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Phlebotomy Technician
Sun Clinical Laboratories
12.2017 - 02.2018
Data Entry Specialist
Restaurant Depot
11.2016 - Current
Externship
San Judas Medical Group
07.2016 - 08.2016
Line Lead
Markwins Corporation
03.2015 - 07.2016
Front End Supervisor
Ross
07.2014 - 02.2015
General Education -
Mt. San Antonio College/Citrus College
High School Graduate -
Nogales High school
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