Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jennifer Martinez

Buckeye

Summary

Compassionate and detail-oriented Medical Assistant and Phlebotomist with over 20 years of experience in clinical and laboratory settings, offering extensive knowledge in venipuncture, capillary blood draws, and specimen processing to ensure accurate and timely results. Proficient in patient intake, vital signs measurement, and EHR management, consistently recognized for delivering exceptional customer service that fosters positive patient experiences while maintaining professionalism in fast-paced environments. Diligent problem-solver with a resourceful approach to challenges, complemented by strong organizational skills and effective communication abilities focused on achieving results. Expertise in providing comprehensive clinical and administrative support enhances patient care, streamlines office operations, and ensures meticulous management of medical records.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Lab Technician

NaphCare Inc (Perryville Womens Prison)
10.2022 - 01.2025
  • Prepared samples for shipping and disposed of bodily fluids in proper containers.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Oversaw items in inventory and reordered before supplies diminished.
  • Maintained documentation on tests performed in lab.
  • Trained new laboratory personnel to apply proper laboratory techniques and best practices.
  • Packaged and shipped specimens to central lab daily.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Followed established safety protocols and standards to minimize risk of infection and injury.

Laboratory Technician

MHM Health ( Perryville Womens Prison)
01.2015 - 10.2022
  • Maintained documentation on tests performed in lab.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
  • Calibrated and maintained instruments to keep equipment fully operational.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Verified proper storage and transportation of specimens to laboratories.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Developed and implemented strategies to improve phlebotomy processes.

Medical Assistant

Thunderbird Family Medicine
03.2001 - 11.2001
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.

Education

CNA -

Resilient Healthcare Academy
04-2022

Medical Assistant -

Arizona Institute of Business And Technology
04-2003

Skills

  • Quality control
  • Attention to detail
  • Positive attitude
  • Sample preparation
  • Equipment setup
  • Specimen processing
  • Phlebotomy
  • Inventory control
  • Patient scheduling
  • Customer service
  • Vital sign monitoring
  • Procedure assistance
  • Immunization administration
  • CPR
  • Medical procedures
  • Patient flow management
  • Equipment sterilization
  • Fluent in [languages]
  • OB/GYN procedures

Certification

  • First Aid/ CPR Training

Languages

Spanish
Professional Working

Timeline

Lab Technician

NaphCare Inc (Perryville Womens Prison)
10.2022 - 01.2025

Laboratory Technician

MHM Health ( Perryville Womens Prison)
01.2015 - 10.2022

Medical Assistant

Thunderbird Family Medicine
03.2001 - 11.2001

Medical Assistant -

Arizona Institute of Business And Technology

CNA -

Resilient Healthcare Academy

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