Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Matthews

Chicago,IL

Summary

Dispatcher skilled in trip tracking, reservation handling, and dispatch scheduling, with strong call handling, time management, and accuracy in fast-paced luxury transportation service.

Overview

16
16
years of professional experience

Work History

Dispatcher

Windy City Limousine
Broadview, Illinois
10.2025 - Current
  • Coordinated chauffeur assignments for Windy City Limousine luxury transportation routes, ensuring timely service delivery.
  • Managed reservation calls and organized client pickups for limousine service, optimizing client satisfaction.
  • Communicated trip updates to chauffeurs via phone and radio, enhancing route efficiency.
  • Updated reservation records and trip details in dispatch system.
  • Managed a large volume of phone calls while ensuring accuracy in data entry.

Cashier

Home Depot Inc
Chicago, Illinois
04.2023 - 01.2024
  • Processed customer purchases using point of sale at Home Depot checkout lanes.
  • Handled cash, card, and gift card payments following store procedures.
  • Greeted customers and provided friendly service across home improvement department registers.
  • Resolved basic customer questions about products, pricing, and store locations.

Cashier

PLS Check Cashers
Chicago, Illinois
12.2019 - 06.2020
  • CASH CHECK
  • Followed company cash-handling policies and security procedures.
  • Handled cash, checks, and card payments for customer transactions.
  • Accepted and processed credit and cash payments, making correct change from cash register drawer.
  • Processed customer deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.

Money Center Associate

Walmart
Chicago, Illinois
05.2011 - 06.2019
  • Processed Walmart MoneyCenter money transfers and bill payments with accurate transaction handling.
  • Verified customer identification for cashing checks and completing financial services.
  • Balanced cash drawer and secured funds following Walmart register procedures.
  • Assisted customers with check cashing, bill payment, and money orders.
  • Supported team coverage across front-end registers and MoneyCenter service stations.

Education

High School Diploma -

Centraila High School
Centralia, IL
06-2003

Skills

  • Dispatch coordination
  • Dispatch scheduling
  • Dispatch software
  • Route optimization
  • Trip tracking
  • Call management
  • Time management
  • using Santa cruz /ground widget

Timeline

Dispatcher

Windy City Limousine
10.2025 - Current

Cashier

Home Depot Inc
04.2023 - 01.2024

Cashier

PLS Check Cashers
12.2019 - 06.2020

Money Center Associate

Walmart
05.2011 - 06.2019

High School Diploma -

Centraila High School
Jennifer Matthews