Jennifer Mattson
MedTech Commercial Strategist
Upper Gwynedd,PA
Summary
Proven senior medical device sales specialist seeks career pivot to commercial marketing. Highly organized team player successful at managing multiple priorities with a positive mindset, is ready to contribute to team success and the company mission with enthusiasm.
Overview
16
16
years of professional experience
1
1
Current Certification
6
6
Online Learning Courses
Work History
Senior Clinical Product Specialist
Medtronic
East Zone, USA
05.2016 - 07.2021
- Provided clinical consultation to medical providers for NIRS cerebral oximetry monitoring in adult & pediatric OR, ICU and Interventional Medicine to drive monitoring standard of care to highest level of patient safety and outcomes in Eastern United States
- Applied sales analytics data to effectively advise, strategize and partner with East Zone operating room salesforce (14 reps), Regional Sales Managers (6), Commercial Sales Training, Marketing, Medical Affairs and Senior Leadership
- Exceeded $100M established target each year by 10-15%
- Prepared and presented formal business review to senior leadership team each quarter
- Forged and nourished strong long-term relationships with hospital executives, clinical champions and other key decision-makers in assigned territory
- Led multi-center competitive product evaluations and implementations from start to finish
- Delivered high-impact presentations and training at meetings, conferences, grand rounds and off-site dining speaking events as guest speaker
- Collaborated with surgical and critical care leaders to develop appropriate protocols for use of monitors across diverse patient populations, assess staff educational needs and identify potential new users to grow revenue
- Developed tailored clinical support plans and competency-based training programs to enhance patient monitoring knowledge base of healthcare staff
- Collected data and used proprietary data management software across clinical settings to communicate recorded patient data results and participated in professional clinical review of outcomes pledge programs
- Contributed as subject matter expert of patient monitoring products and collaborated internally with Sales Training, Marketing, Medical Affairs, R&D, HR, Legal and Senior Leadership Team for commercial projects, product launches and hiring decisions
- Translated complex physiologic concepts and medical processes, procedures and treatments into lay terms to non-clinical teams with regard to potential and real customer questions or concerns
- Drafted, formatted, wrote and edited high quality technical documents and videos to make them comprehendible to internal and external customers, e.g., medical policy & procedures, clinical evidence guides, product use guides, objection handlers, training documents and slideshows
- Evaluated, recommended and internally implemented new tools, presentations, techniques and delivery platforms for training and communication including VR
- Increased professional and technical knowledge of industry advances in patient monitoring, surgical techniques and emerging product applications by attending professional conferences, educational workshops, reviewing journal publications and establishing personal networks
- Pacesetter's Club Award - Exceeded 100% quota every year for 3+ consecutive years
Advanced Clinical Product Specialist
Covidien
Mid-Atlantic Region, USA
05.2014 - 04.2016
- Provided advanced clinical consultation for NIRS cerebral oximetry, anesthesia level of consciousness, capnography and pulse oximetry monitors
- Drove patient monitoring standards of care toward highest level of patient safety and outcomes in adult & pediatric OR, ICU, Procedural Units and General Care Floor
- Strategized, taught, trained and partnered with sales reps (8) and regional sales manager to exceed $25M established quota by 10-12% each year
- Partnered strategically with physicians, nurses, directors, division chiefs and C-suite professionals in Value Analysis, Risk Management, Biomedical Engineering, Supply Chain, Patient Safety, Surgical Medicine, Critical Care Medicine including Emergency/Trauma, Respiratory Therapy and Interventional Medicine
- Devised solutions to customer questions related to monitoring equipment and presenting patient physiology and worked closely with providers in real-time via in-person operating room case support, phone, email and web teleconference
- Developed and implemented plans and documents to drive efficiency and promote continuous process and performance improvement
- Mentored, field trained and product certified sales and clinical sales peers
- President's Club Winner - #1 ranking of 28 peers nationally
- Pacesetter's Club Award
Clinical Product Specialist
Covidien
Philadelphia, Metro
10.2012 - 04.2014
- Demonstrated proper use of NIRS cerebral oximetry, anesthesia level of consciousness, capnography and pulse oximetry monitors to clinicians
- Exceeded $11M established quota within assigned territory by 8-10% each year by educating clients on benefits of products and clinical support services offered
- Visited assigned accounts, identified and trained clinical champions and established relationships with key decision makers
Education
Master Of Science - Anesthesiology
Saint Joseph's University
Philadelphia, PABachelor Of Science - Nursing Science
La Salle University
Philadelphia, PA05.2006
Associate Of Arts And Sciences - Psychology
Bucks County Community College
Newtown, PA05.1992
Skills
- Consultative Sales Techniques
- Large Sales Territory Management
- Instructional Techniques for High Performers
- Competitive Marketing Strategy Development
- Marketing Collateral
- Design Team Recommendations
- New Product Launches
- Strategic Planning, Positioning & Wins
- Interpreting Scientific Literature & Data
- Clinical Data Analysis
- PubMed Searches
- Medical Writing & Research
- Technical Writing
- Training Material Creation and Documentation
- Policy & Procedure Development
- Patient Safety & Advocacy
- New Business Generation
- Revenue Growth
- Deal Negotiations
- Peer Coaching & Mentoring
- Professional Conferences & Networking
- Expense Budgeting and Reporting
- MS Office Suite, Sharepoint & Teams
- Salesforce Software & Business Analytics (Tableau)
- Sales Reports & Statistics Analysis (Cognos)
- Video Conferencing & Sharing (Allego, Webex, Zoom)
Certification
- RAMP Trained & Certified, Expiration April 2024
Timeline
Senior Clinical Product Specialist
Medtronic
05.2016 - 07.2021
Advanced Clinical Product Specialist
Covidien
05.2014 - 04.2016
Clinical Product Specialist
Covidien
10.2012 - 04.2014
Master Of Science - Anesthesiology
Saint Joseph's University
Bachelor Of Science - Nursing Science
La Salle University
Associate Of Arts And Sciences - Psychology
Bucks County Community College
Similar Profiles
Mohamed HassanMohamed Hassan
Senior Software Engineer at MedtronicSenior Software Engineer at Medtronic
Anna Marie ErvinAnna Marie Ervin
Sales Solutions Coordinator - Diabetes at MedtronicSales Solutions Coordinator - Diabetes at Medtronic
Jessica VelascoJessica Velasco
Customer Service Representative III at MedtronicCustomer Service Representative III at Medtronic
Emery T. DossEmery T. Doss
Mechanical Product Engineering Intern at MedtronicMechanical Product Engineering Intern at Medtronic