Jennifer Matute Sanchez
Houston,TEXAS
Summary
Dynamic manager with a proven track record at B and B Newsstand, excelling in team leadership and customer service. Enhanced customer satisfaction through effective problem resolution and communication. Skilled in inventory management, optimizing stock levels, and fostering strong relationships with clients and suppliers. Committed to maintaining a productive and organized work environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
B and B Newsstand
11.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Claims
Walmart
03.2023 - 03.2025
- Expedited claims processing by promptly submitting accurate and complete paperwork.
Education
Certificate - College Start: Business
Sophia Learning
01.2025
Eisenhower High School
7922 Antoine Dr Houston, Texas 7708805.2021
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff management
- Clear communication
- Work prioritization
- Computer skills
- Effective communication
- Problem resolution
- Positive attitude
- Multitasking
- Staff training
Certification
I have a certificate in the introduction of business
Languages
Spanish
Native or Bilingual
Timeline
Claims
Walmart
03.2023 - 03.2025
Manager
B and B Newsstand
11.2021 - Current
Certificate - College Start: Business
Sophia Learning
Eisenhower High School
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