Jennifer McArthur
Summary
Professional in property management with strong background in tenant relations, lease administration, and property maintenance. Skilled at coordinating with teams to ensure smooth operations, adaptable to changing needs, and consistently focused on achieving results. Known for strong communication, problem-solving abilities, and proactive approach to managing property issues.
Overview
11
11
years of professional experience
Work History
Independent Contractor- Delivery Driver
Cookunity
Grand Prairie, TX
06.2026 - Current
- As an independent contractor, I picked up frozen catered meals from a Cookunity dispatcher center and delivered them to clients efficiently and securely.
Independent Contractor
Instacart
Fort Worth, TX
04.2026 - Current
- Coordinated grocery shopping and delivery operations to enhance client satisfaction and streamline processes.
Assistant Property Manager
DFW Rent Houses
Arlington, TX
09.2024 - 02.2026
- Responded to property leads via email and phone; pre-qualified prospects and scheduled tours to enhance tenant engagement.
- Processed rental applications, verified references and income, and managed leasing paperwork.
- Collaborated with maintenance manager to coordinate make-ready work and implement property marketing strategies.
- Created marketing ads and managed photography/videography to effectively showcase vacant properties.
- Created marketing ads and managed photography/videography for vacant properties.
- Resolved tenant deposit disputes by reviewing agreements and facilitating communication between parties.
- Facilitated the onboarding of new property owners.
- Entered new properties into Rentec and provided service consultations to potential owners.
Maintenance Coordinator
Reliance Property Management
Lake Oswego, OR
01.2023 - 10.2023
- Coordinated daily work orders for 500 properties, ensuring timely task assignments to in-house staff and contractors.
- Supervised team of 3 maintenance employees, managing scheduling and payroll preparation to support operational efficiency.
- Communicated daily with property owners, tenants, and vendors to ensure timely project completion.
- Oversaw remodel projects, approving vendor invoices and conducting property inspections to maintain quality standards.
Leasing Manager
Reliance Property Management
Lake Oswego, OR
05.2016 - 01.2023
- Manage all communications with the owners and tenants of the 250 properties in my portfolio.
- Handled all vacancy leads through guest cards, emails, texts, and calls, ensuring timely follow-up and effective communication.
- Coordinated property tours, processed applications, and managed leasing paperwork.
- Conducted market analyses to determine competitive rental pricing.
- Assisted with lease renewals, managed tenant complaints, and coordinated with HOAs.
- Oversaw turnover work for vacant properties, coordinating remodel projects to enhance market readiness.
- Facilitated lease renewals, resolved tenant complaints, and coordinated with HOAs to maintain positive relationships.
- Collaborated with housing assistance case managers for new move-ins.
- Met contractors at vacant properties to obtain bids and conducted follow-up inspections of their work.
Receptionist
Integrated Services Inc.
Tigard, OR
04.2015 - 03.2016
- Managed multi-line phone system to ensure efficient call routing and customer inquiries.
- Coordinated scheduling for meetings, appointments, and conference room bookings.
- Maintained front office organization, enhancing visitor experience and operational flow.
Education
High School Diploma -
Glencoe High School
Hillsboro, OR01-2001
Skills
- Time Management
- Problem Solving
- Efficient Communication
- Adaptability
- Route optimization
- Project management
- Vendor management
- Customer Service
Timeline
Independent Contractor- Delivery Driver
Cookunity
06.2026 - Current
Independent Contractor
Instacart
04.2026 - Current
Assistant Property Manager
DFW Rent Houses
09.2024 - 02.2026
Maintenance Coordinator
Reliance Property Management
01.2023 - 10.2023
Leasing Manager
Reliance Property Management
05.2016 - 01.2023
Receptionist
Integrated Services Inc.
04.2015 - 03.2016
High School Diploma -
Glencoe High School