WIOA Specialist/Case Manager
East Arkansas Planning and Development District
Jonesboro, AR
07.2024 - Current
- Conducted individual and group interviews with clients to assess situations, capabilities, and challenges.
- Executed thorough reviews of personal and financial information to confirm completeness and determine eligibility criteria.
- Compiled essential documentation, such as employment records, medical records, and school reports, to facilitate client assistance.
- Provided comprehensive explanations of eligibility criteria, application processes, and legal rights to ensure informed decision-making.
- Collaborated with youth clients to create tailored service strategies that address unique needs.
- Facilitated development of individual employment plans for adult and dislocated workers.
- Executed 15-month follow-up assessments on clients post-training program to evaluate service delivery effectiveness.
- Guided clients in accessing available community resources to address their needs.