To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Sr. SMB Account Executive
MINDBODY + CLASSPASS
01.2021 - Current
REMOTE
Exceeded quarterly sales goals exceeding and achieving 174% of the average quota.
Recruited, trained, and developed a team of new hires sales representatives.
Authored, developed, and implemented the "Drive the Pitch" workshop for new sales reps which is used to coach them in strategic sales processes and conversational control
Trained and mentored inbound sales representatives on effective sales techniques, resulting in an increase in sales closures by 43% for the organization.
Set and achieved company-defined sales goals.
Coach & Sales Associate
BURN TOTAL BODY CONDITIONING
09.2018 - Current
Teach Lagree fitness method to groups of 12 people.
Have taught 1,000 classes reaching 8,000 clients.
Develop and build client relationships while driving client utilization.
Responsible for membership and retail sales
Provided feedback to coaches to improve teaching techniques and increase drive to succeed.
Offered constructive feedback to clients to help reach goals.
Trained and mentored new coaches on fundamentals of coaching to apply best practices and strategies.
LEAD MANAGING MASTER INSTRUCTOR
CLUB PILATES
10.2017 - 03.2021
Successfully facilitated and conducted dynamic teacher training sessions, empowering educators with cutting-edge techniques
Spearheaded exceptional growth in membership and sales for the Teacher Training Program, demonstrating outstanding leadership in driving results
Led impact sales sessions across Arizona, effectively showcasing the value and benefits of the Teacher Training
Program
Demonstrated exceptional managerial skills by effectively overseeing and motivating a team of 12 teachers.
Masterfully taught invigorating group classes while forging strong and lasting client relationships, contributing to enhanced business performance.
Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
Improved student performance by defining clear goals and communicating performance metrics.
Oversaw curriculum development and implementation in alignment with best practices.
Business Owner/Operator
Soulful Pilates
08.2015 - 08.2017
Promoted the company through social media, live events, and other publicity media to increase brand awareness.
Maintained high customer satisfaction ratings with a well-trained, empowered team taught to go above and beyond with service
Boosted sales through successful advertising campaigns.
Managed customer experiences with a close eye on team interactions, touchpoints, and methods of engagement.
Oversaw end-to-end business processes to maintain proficiency and profitability.
Spearheaded business-related aims to meet tactical planning initiatives.
BUSINESS OPERATIONS SPECIALIST/WORKFORCE MANAGEMENT (CX) AND LGBTQ+ GROUP LEAD at CLASSPASS (MINDBODY)BUSINESS OPERATIONS SPECIALIST/WORKFORCE MANAGEMENT (CX) AND LGBTQ+ GROUP LEAD at CLASSPASS (MINDBODY)