Jennifer McNeill
Charleston,SC
Summary
Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations.
Overview
2
2
years of professional experience
Work History
Sales Associate
Goody's Clothing Store
Fayetteville, NC
11.2006 - 10.2007
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Hostess
Bennigan's Bar & Grill
Fayetteville, NC
10.2005 - 06.2006
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Informed servers of newly seated parties for speedy service.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Collaborated with kitchen to inform customers of wait times and answer questions about food.
Cashier
Fazoli's
Fayetteville, NC
09.2004 - 07.2005
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Greeted over 50 patients per day.
- Performed cash, card and check transactions to complete customer purchases.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
Madison Park Technical Vocational High
Roxbury, MA06.2003
Certificate - Hotel, Motel, And Restaurant Management
Madison Park Technical Vocational High
Roxbury, MA06.2003
Skills
- Stocking and replenishing
- Sales trends
- Multi-tasking strength
- Cash Handling
- Professional demeanor
- Cash register operation
- Problem-solving skills
- Excellent people skills
- Adapt to diverse groups
Timeline
Sales Associate
Goody's Clothing Store
11.2006 - 10.2007
Hostess
Bennigan's Bar & Grill
10.2005 - 06.2006
Cashier
Fazoli's
09.2004 - 07.2005
High School Diploma -
Madison Park Technical Vocational High
Certificate - Hotel, Motel, And Restaurant Management
Madison Park Technical Vocational High
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