JENNIFER MCNEILL
Puyallup,WA
Summary
Recognized for motivating staff members to achieve their goals and fostering innovative work environments.
Dedicated to learning, growing, and succeeding in the support services of Law Enforcement.
Support specialist and leader with advanced organizational, technical, and critical thinking who is highly dependable, ethical, and trustworthy.
In fast-paced environments, this tireless team player is known for remaining poised and calm.
Documentation and control
Data entry
Operational improvement
Customer service
Communications
Workflow planning
Staff management
Scheduling
MS Office
Supervision
Process improvement
Overview
29
29
years of professional experience
Work History
Crime Analyst and Crime Prevention Coordinator
Federal Way Police Department
09.2022 - Current
- Assure that correspondence, monthly, annual and special reports and other required analytical data are prepared in a timely and efficient manner
- Check and review reports of daily activities for quality control; issue specific instruction and follow through with need guidance or training as needed
- Developed comprehensive crime maps to visually depict criminal activity and identify hotspots within communities.
- Enhanced crime prevention strategies by analyzing and interpreting crime data for law enforcement agencies.
- Increased awareness on crime prevention measures among community members through informative presentations and workshops.
- Assisted policymakers in determining effective legislation changes through a thorough evaluation of crime data, trends and public feedback.
- Conducted periodic audits of criminal databases to ensure data integrity and adherence to industry standards.
- Briefed upper-level personnel on emerging threats.
- Conducted on-site assessments for businesses and residents using Crime Prevention Through Environmental Design (CPTED) principles.
Records Supervisor
Federal Way Police Department
08.2008 - 09.2022
- Managed the secure destruction of outdated or unnecessary records according to established protocols.
- Trained new staff members in proper documentation procedures, ensuring consistent and accurate recordkeeping.
- Maintained a thorough understanding of current records management trends and best practices, incorporating new ideas into departmental processes as appropriate.
- Maintained confidentiality of sensitive information, adhering to legal guidelines and department policies.
- Prioritized competing tasks within tight deadlines while maintaining strict attention-to-detail and adherence to departmental standards.
- Conducted regular audits of records system to identify discrepancies and implement corrective measures.
- Oversaw daily operations of the Police Records Division, maintaining a high level of efficiency and professionalism at all times.
- Managed, developed and trained staff, established and monitored goals.
- Conducted quarterly and annual performance reviews for 8-10 employees.
- Completed bi-monthly payroll for 8-10 employees.
- Conducted annual shift and vacation bid.
- Maintained 24 hour staffing coverage; making necessary schedule adjustments for sick call-outs, vacations, etc.
- Interceded between employees during arguments and diffused tense situations.
- Contributed to a positive work environment by maintaining open lines of communication with staff, providing constructive feedback, and offering assistance when needed.
- Adhered to strict confidentiality requirements when handling sensitive juvenile records and ensuring restricted access to authorized personnel only.
- Participated in ongoing professional development opportunities to stay informed about industry best practices and emerging trends in law enforcement recordkeeping.
- Participated in tri-annual Commission on Accreditation for Law Enforcement Agencies (CALEA) on-site assessments, maintaining Gold standard accreditation.
- Safeguarded confidential information in adherence to CJIS policy.
Records Specialist
Federal Way Police Department
09.2001 - 08.2008
- Process a variety of patrol reports daily, including criminal investigative, arrest, and follow-up reports; utilize computerized data entry equipment to enter, store and/or retrieve information as requested or as necessary; conduct data searches through the Records Management System and other computer programs and answer computer queries regarding criminal, military, and other records checks.
- Handle sensitive and graphic content in police files with tactfulness and discretion.
- Conducted background checks for Concealed Pistol Licenses and Firearm purchases.
- Accept and receipt payments in person and over the phone; and complete daily deposit/report.
- Answer telephones and receive inquiries from the public, both over the phone and in person, providing information or referring the public to proper official as appropriate; assist the general public and other law enforcement agency personnel with a variety of records requests; review requests and determine if release of information is in accordance with department/city policy, as well as state and federal law
- Type a variety of forms and reports from typed or handwritten copy, which requires use of complicated formats, and assumes responsibility for correctness or spelling, punctuation, grammar and format.
- Produce copies of case reports, forms, court documents (protection orders and warrants) etc., and distribute to appropriate department personnel and other agency representatives; send and receive documents electronically, by teletype, and facsimile machines for department personnel, as needed; and process and complete prior arrest forms and other requested documents for City/County Attorney and other appropriate agencies.
- Reduced response times to public inquiries by efficiently processing requests for incident reports, background checks, and other relevant documents.
- Contributed to a positive work environment by maintaining open lines of communication with colleagues, providing constructive feedback, and offering assistance when needed.
Military Police Officer
US Army
06.1996 - 06.2001
- Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection
- Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security
- Guarded base entry points 24 hours a day, seven days a week, checking identifications, searching vehicles, and verifying deliveries before allowing access to secure areas.
- Was in charge of drafting military and non-military correspondence.
- Complied, produced, and distributed the daily Military Police Blotter.
- Kept track of all of the equipment that was assigned to me.
- Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
- Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.
Education
High School Diploma -
Bishop Montgomery High School
Torrance, CAWSP ACCESS Terminal Agency Coordinator (TAC)
WSP ACCESS Level 2 Certification
Crime Prevention Through Enviromental Design
CPTED Practitioner
Skills
- Law enforcement
- Records management
- Information analysis
- Problem-solving
- Multitasking Abilities
- Organizational skills
- Policy enforcement
- Microsoft office
- Customer service
- Employee supervision
- Decision-making
Timeline
Crime Analyst and Crime Prevention Coordinator
Federal Way Police Department
09.2022 - Current
Records Supervisor
Federal Way Police Department
08.2008 - 09.2022
Records Specialist
Federal Way Police Department
09.2001 - 08.2008
Military Police Officer
US Army
06.1996 - 06.2001
High School Diploma -
Bishop Montgomery High School
WSP ACCESS Terminal Agency Coordinator (TAC)
WSP ACCESS Level 2 Certification
Crime Prevention Through Enviromental Design
CPTED Practitioner
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