Jennifer McNew
Princeton,TX
Summary
Accomplished Lead Account Coordinator at FBS Appliance, adept in process improvement and relationship building, significantly enhanced team productivity and builder satisfaction. Expert in scheduling, data entry, and administrative leadership, managed $11 million in accounts, ensuring top-tier customer service and efficiency. Proven track record in training and developing teams for optimal performance. Self-motivated Lead Account Coordinator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
13
13
years of professional experience
Work History
Lead Account Coordinator
FBS Appliance
Grapevine, TX
03.2015 - 08.2024
- Improved team productivity and efficiency in Bistrack.
- Maintained custom, tract and cash sales.
- Supported every sales person with their accounts.
- Ran eleven million dollars in accounts
- Scheduled all installations and maintained and routed the custom installations.
- Developed a trusting relationship with all the builders I worked with.
- Trained new hires and sales.
- Increased builder satisfaction by facilitating clear and consistent communication.
- Kept high average of performance evaluations.
Counter Salesperson
B&G/ Target Specialty Products
Irving, TX
10.2011 - 04.2015
- Participated in regular team meetings to discuss strategies for improving counter sales performance.
- Ensured customer satisfaction with prompt and courteous service when assisting with pest control orders
- Kept all SDS sheets up to date
- Adhered to all store policies and procedures, maintaining a high level of professionalism.
Education
Diploma -
Nimitz High School
Irving, TXSkills
- Customer Service
- Data Entry
- Work Planning and Prioritization
- Relationship Building
- Scheduling and calendar management
- Presenting Ideas and Plans
- Process Improvement
- Administrative Leadership
Timeline
Lead Account Coordinator
FBS Appliance
03.2015 - 08.2024
Counter Salesperson
B&G/ Target Specialty Products
10.2011 - 04.2015
Diploma -
Nimitz High School