Jennifer McQuitty
Cumming,GA
Summary
Dynamic General Manager with a proven track record at Hardees Fast Food, excelling in operations management and team building. Successfully optimized inventory processes, reducing waste and enhancing profitability. Adept at training and developing staff, fostering a positive work environment that drives employee satisfaction and customer loyalty.
Overview
8
8
years of professional experience
Work History
General Manager
Hardees Fast Food
06.2024 - 08.2025
- Led daily operations to ensure efficient service delivery and customer satisfaction.
- Managed staff scheduling, optimizing workforce allocation to meet peak demand periods.
- Managed inventory levels, optimizing stock to reduce waste and improve profitability.
- Maintained compliance with health regulations, ensuring safety protocols were consistently followed.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Correctly calculated inventory and ordered appropriate supplies.
- Set clear expectations and created positive working environment for employees.
General Manager
Dollar General Market
04.2024 - 12.2024
- Managed staff scheduling, optimizing workforce allocation to meet peak demand periods.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
General Manager
Wendys Restaurant
05.2021 - 04.2024
- Developed training programs for new employees, enhancing onboarding and retention rates.
- Implemented inventory management practices, reducing waste and streamlining supply processes.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
Substitute Teacher
Forysth County School District
08.2019 - 03.2021
- Instructed diverse student groups, adapting lessons to meet varied learning needs.
- Managed classroom behavior, fostering a positive and respectful learning environment.
- Developed lesson plans aligned with curriculum standards and educational objectives.
- Collaborated with teachers to support instructional goals and student performance.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
CNA
Tanglewood Personal Care Home
03.2017 - 07.2019
- Provided compassionate care and support to residents, ensuring comfort and dignity in daily activities.
- Assisted nursing staff with medical examinations and treatments, maintaining compliance with health regulations.
- Monitored vital signs and documented changes, effectively communicating concerns to healthcare team members.
- Developed personalized care plans in collaboration with multidisciplinary teams to enhance resident well-being.
- Conducted regular assessments of resident needs, adjusting care strategies to improve quality of life outcomes.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Education
Bachelor of Science - Health Care Administration
Liberty University
Lynchburg, VA06-2027
Bachelor of Science - Education
Lindenwood University
Saint Charles, MO06-2012
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Training and development
Accomplishments
- Supervised team of 15 staff members.
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
Timeline
General Manager
Hardees Fast Food
06.2024 - 08.2025
General Manager
Dollar General Market
04.2024 - 12.2024
General Manager
Wendys Restaurant
05.2021 - 04.2024
Substitute Teacher
Forysth County School District
08.2019 - 03.2021
CNA
Tanglewood Personal Care Home
03.2017 - 07.2019
Bachelor of Science - Health Care Administration
Liberty University
Bachelor of Science - Education
Lindenwood University