Jennifer Medina
Dallas
Summary
Positive, compassionate, and dedicated individual with solid foundation in patient care practices and medical knowledge. Proficient in administering basic medical procedures and understanding patient needs, along with strong communication and organizational skills. Committed to making meaningful impact on patient health and well-being.
Overview
2
2
years of professional experience
Work History
House Unit Clerk
Clements University Hospital
09.2023 - Current
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
- Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
- Consistently met deadlines when completing tasks such as filing documents or inputting data into the hospital''s system.
- Expedited communication between healthcare professionals, resulting in better coordination of care for patients.
- Aided in the training of new hires by sharing knowledge and best practices acquired from years of experience.
- Improved patient experience by promptly addressing any concerns or questions related to their stay at the facility.
- Responded to and resolved diverse patient issues with speedy and knowledgeable assistance.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
Education
Nursing
Arizona College of Nursing
Dallas, TX12-2025
Skills
- HIPAA compliance
- Medical terminology
- Strong organization
- Time management
- Customer service
- BLS certified
- Epic systems
- Relationship building
- Documentation review
Languages
Spanish
Native or Bilingual
Timeline
House Unit Clerk
Clements University Hospital
09.2023 - Current
Nursing
Arizona College of Nursing
Clinical rotation hours
- Semester 5 – Theoretical Foundations in Nursing Practice (39 hrs)
- Semester 6 – Acute & Chronic Health Disruptions in Adults I (72 hrs); Mental Health Theory & Application (36 hrs)
- Semester 7 – Acute & Chronic Health Disruptions in Adults II (96 hrs); Community Health Nursing (80 hrs)
- Semester 8 – Maternal Health Nursing (36 hrs); Pediatric Health Nursing (36 hrs)
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