Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jennifer Mejia

Fort Worth,TX

Summary

Professional with experience in managing commercial accounts and driving business growth. Expertise in client relationship management, strategic planning, and financial analysis. Strong focus on team collaboration and achieving measurable results. Known for adaptability and reliability in meeting evolving business needs.

Overview

8
8
years of professional experience

Work History

Commercial Account Manager

Mike Gonzalez Agency
06.2023 - 09.2024


  • Conducted risk assessments to identify potential exposure and advise clients on mitigation strategies.
  • Developed and maintained strong relationships with clients through regular communication and follow-ups.
  • Provided support to producer(s) to benefit clients and to reach agency’s strategic business goals.
  • Managed comprehensive commercial insurance accounts, ensuring client satisfaction and retention.
  • Analyzed client needs to recommend tailored insurance solutions and coverage options.
  • Coordinated with underwriters to secure optimal policy terms and pricing for clients.

Customer Service/ Sales Representative

Farmers Insurance
06.2017 - 05.2023
  • Developed customized insurance plans based on client needs and risk assessments.
  • Conducted detailed policy reviews to ensure compliance with state regulations.
  • Educated clients on coverage options, enhancing understanding and satisfaction.
  • Managed client portfolios, providing ongoing support and policy updates.
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Analyzed claim patterns to recommend policy adjustments, reducing risk and preventing future losses.

Hostess

Perry’s Steakhouse and Grill
07.2016 - 06.2017
  • Greeted and seated guests, ensuring a welcoming atmosphere and seamless entry experience.
  • Managed reservation system, optimizing table turnover while minimizing wait times for patrons.
  • Monitored dining room flow, adjusting seating arrangements to accommodate large parties efficiently.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.

Education

High School Diploma -

Thomas Jefferson High School
Dallas, TX
05-2015

Certified Nurse Aide - CNA

Career Discovery Academy
Addison, TX
03-2025

Practical Nursing

Richland College
Dallas, TX
01-2027

Skills

  • Account Management
  • Sales Management
  • Customer Service
  • Upselling
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Team leadership
  • Client relationship building
  • Business strategies
  • Problem-solving abilities
  • Self motivation
  • Client acquisition
  • Relationship management
  • Deal closing

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Commercial Account Manager

Mike Gonzalez Agency
06.2023 - 09.2024

Customer Service/ Sales Representative

Farmers Insurance
06.2017 - 05.2023

Hostess

Perry’s Steakhouse and Grill
07.2016 - 06.2017

High School Diploma -

Thomas Jefferson High School

Certified Nurse Aide - CNA

Career Discovery Academy

Practical Nursing

Richland College

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