Jennifer Meli
Port Jervis,NY
Summary
Before my current job at Econ -Pak I have always worked in the hospitality field therefore I feel I am a good candidate for customer service representative / office assistant.
I have dealt with the public in all my jobs and have had to deal with many types of situations both good and bad.I know how to use all the resources available to me to try to solve a dispute and if I can't I will just calmly and politely get someone to help me.
I have good organization skills and a professional phone etiquette .
I like to keep a organized and clean.
work area.
Im motivated and always willing to learn new skills and take on tasks.
Overview
12
12
years of professional experience
Work History
Bartender/Beverage Cart
High Point Golf Club
Montague, NJ
04.2012 - 08.2012
- Stocked the beverage cart and sold food and drinks to Golfers all around the Golf Course.
- I was responsible making sure my money accounted for the products I sold all day.
- When I was in the Clubhouse tending Bar I would serve drinks and food to guests..I kept a clean area, a stocked bar, and answer the phone to take reservations or to go orders/ beverage cart orders.Iwould also take tee times if it was after the golf course was closed .I also took table orders if there was no waitress.
Bartender
6West Bar&Grill
03.2014 - 02.2015
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Obtained cash bank and stocked service bar to prepare for operation.
Server/Bartender
Riverside BBQ
Barryville, NY
05.2015 - 10.2016
- Maximized table turnover rate by efficiently, managing reservations, and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately contributing to balanced daily financial reports.
Server
Woodloch Resort
Hawley, PA
10.2016 - 09.2017
- Enhanced customer satisfaction by promptly attending to their needs
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Shipping and Receiving Clerk
Econo-Pak
Milford, PA
09.2017 - 07.2024
- Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels
- Increased order accuracy with diligent verification of product SKUs, quantities,
- Received incoming shipments. Labeled them by sku , quantity and total of cases .
- I spent the last year in the office recording shipments and sending copies to the customers by email after they went out .I entered received products and materials into MYSIS and SAP ( these are the programs we use to keep track of inventory)
Education
Associate of Arts liberal arts with a social science option -
Middlesex County Community College
Edison, NJ05.1989
Diploma - Academic
East Brunswick High School
East Brunswick, NJ06.1986
Skills
- Trusted key holder
- Creative problem solver
- Quick learner
- Proficient in cash management
- Motivated
- Responsible
- Reliable
- Loyal
- Organized
- Safety Procedures
- Attention to Detail
- Inspection and Quality Control
- Effective Communication
- Punctual and Reliable
- Self-Motivated and Independent
- Teamwork and Cooperation
- Organizational Skills
- Labeling Accuracy
- Receiving Procedures
- Shipping Documentation
- Warehouse Safety
- Multitasking
- Customer Service
- Computer Literacy
Timeline
Shipping and Receiving Clerk
Econo-Pak
09.2017 - 07.2024
Server
Woodloch Resort
10.2016 - 09.2017
Server/Bartender
Riverside BBQ
05.2015 - 10.2016
Bartender
6West Bar&Grill
03.2014 - 02.2015
Bartender/Beverage Cart
High Point Golf Club
04.2012 - 08.2012
Associate of Arts liberal arts with a social science option -
Middlesex County Community College
Diploma - Academic
East Brunswick High School