Jennifer Mendez
Montclair,NJ
Summary
Reliable and upbeat Retail Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Hardworking and passionate job seeker with strong organizational skills eager to help a team achieve company goals.
Overview
3
3
years of professional experience
Work History
Summer Conference Desk Assistant
Montclair State University
06.2023 - 08.2023
- Oversaw conference rooms, directed visitors, managed reservation system on Microsoft Excel, and answered questions.
- Answered central telephone system and directed calls accordingly.
- Greeted incoming visitors professionally and kept reception area clean and neat to give visitors positive first impression.
Beauty Sales Associate
Ulta
11.2022 - 05.2023
- Listened to customer needs and desires to recommend optimal products, answered customer questions about products or services, and promoted key items.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Assisted in merchandising, inventory restock, display maintenance, and housekeeping
- Multitasked between completing online orders and cashiering responsibilities to deliver timely customer satisfaction
Clinic Coordinator
The New Jersey Center of Physical Therapy
02.2022 - 06.2022
- Serve as an experienced and motivated clinic coordinator for high volume and fast-paced clinic
- Worked collaboratively with all personnel to ensure all administrative tasks were handled properly and in a timely manner
- Facilitate monitoring and documentation of nursing care throughout a patient's stay.
Seasonal General Merchandise
Target
11.2021 - 01.2022
- Maintaining assigned department, stocking inventory, and fulfilling online orders and packaging them for curbside pickup
- Assisting customers and greeting them on the sales floor with a positive attitude
- Working alongside team members to finish tasks quickly, efficiently.
Order Service
Sweetgreen
06.2021 - 10.2021
- Assist in preparation of food prior to serving, replenishing and cleaning service area.
- Developed and maintained positive relationships with customers to enhance service.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Group Leader
Mary Help of Christians Summer Camp Academy
06.2021 - 08.2021
- Improved team morale and retention through recognition and reward programs.
- Working with other counselors to coordinate and delegate tasks during various activities.
- Led a group of 15+ young ladies, assisting with conflict resolution, organizing the group, and instructing campers.
Retail Sales Associate
Homegoods
09.2020 - 03.2021
- Monitored sales floor and merchandise displays for presentable condition, restocking or reorganizing products.
- Greeted customers and helped with product questions, selections, and purchases.
- Trained and supervised new employees to use selling strategies and apply best practices.
Education
Business Management, Real Estate Concentration
Montclair State University
05.2024
Diploma -
Paramus Catholic High School
06.2020
Skills
- Problem-Solving Skills
- Product Knowledge
- Customer Loyalty
- Inventory Control
- Sales Development
- Professional Demeanor
- Exceptional Customer Service
- Inventory Control
- Time Management Skills
- Loyalty Program Promotion
Languages
Spanish
Native or Bilingual
Timeline
Summer Conference Desk Assistant
Montclair State University
06.2023 - 08.2023
Beauty Sales Associate
Ulta
11.2022 - 05.2023
Clinic Coordinator
The New Jersey Center of Physical Therapy
02.2022 - 06.2022
Seasonal General Merchandise
Target
11.2021 - 01.2022
Order Service
Sweetgreen
06.2021 - 10.2021
Group Leader
Mary Help of Christians Summer Camp Academy
06.2021 - 08.2021
Retail Sales Associate
Homegoods
09.2020 - 03.2021
Business Management, Real Estate Concentration
Montclair State University
Diploma -
Paramus Catholic High School